Xerox Versant 80 error 99-395

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  • azehnali
    Senior Tech

    500+ Posts
    • Nov 2009
    • 679

    #1

    Xerox Versant 80 error 99-395

    have a xerox versant 80 with error 99-395
    it will print one sheet then error
    replaced the whole fuser ,BTR and Btr charge board under the BTR assembly and nothing chnaged
    anyone have any other ideas
    thanks
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1792

    #2
    Re: Xerox Versant 80 error 99-395

    Did you adjust nvm for fuser encoder

    Comment

    • azehnali
      Senior Tech

      500+ Posts
      • Nov 2009
      • 679

      #3
      Re: Xerox Versant 80 error 99-395

      I have not because I dont know what it is
      I have swapped fusers in the past many many times to narrow the causes in the past and never had issues with the encoder nvm not being changed

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1792

        #4
        Re: Xerox Versant 80 error 99-395

        Fuser belt assy or complete fuser

        Comment

        • azehnali
          Senior Tech

          500+ Posts
          • Nov 2009
          • 679

          #5
          Re: Xerox Versant 80 error 99-395

          complete fuser

          Comment

          • xcopytech
            Service Manager

            1,000+ Posts
            • Aug 2006
            • 1792

            #6
            Re: Xerox Versant 80 error 99-395

            If you replace fuser (pressure roll, fuser belt assy and frame) then you also replace fuser encoder.
            Then should read value from encoder and adjust encoder nvm

            Comment

            • azehnali
              Senior Tech

              500+ Posts
              • Nov 2009
              • 679

              #7
              Re: Xerox Versant 80 error 99-395

              the fuser assembly is from another machine that I dont know the nvm
              I have done this many times and never had an issue with the encoder nvm before
              also it does exactly the same thing with old and new fuser
              if you print one sheet it comes out and after it errors

              Comment

              • xcopytech
                Service Manager

                1,000+ Posts
                • Aug 2006
                • 1792

                #8
                Re: Xerox Versant 80 error 99-395

                There is eureka post with same problem.
                Try to remove nvm pwb from mcu.
                I will try yo find that post and send you

                Comment

                • azehnali
                  Senior Tech

                  500+ Posts
                  • Nov 2009
                  • 679

                  #9
                  Re: Xerox Versant 80 error 99-395

                  thanks

                  Comment

                  • cachondo
                    Junior Member
                    • Jul 2023
                    • 1

                    #10
                    Re: Xerox Versant 80 error 99-395

                    Originally posted by xcopytech
                    There is eureka post with same problem.
                    Try to remove nvm pwb from mcu.
                    I will try yo find that post and send you

                    hi i have the same proble i have changed whole and the same problem can you send me the post please

                    Comment

                    • azehnali
                      Senior Tech

                      500+ Posts
                      • Nov 2009
                      • 679

                      #11
                      Re: Xerox Versant 80 error 99-395

                      do you get the error after you run one print?
                      describe exactly what happens

                      Comment

                      • Reeves
                        Trusted Tech

                        250+ Posts
                        • Apr 2012
                        • 294

                        #12
                        Originally posted by azehnali
                        Re: Xerox Versant 80 error 99-395

                        do you get the error after you run one print?
                        describe exactly what happens
                        I have the same problem after one print the error comes

                        Comment

                        • nicaciobhz
                          Junior Member
                          • Oct 2018
                          • 5

                          #13
                          same problem too

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