Docucolor 250 won't power up / weird problem.

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  • steve_barn
    Junior Member
    • Dec 2022
    • 6

    #1

    [Electrical] Docucolor 250 won't power up / weird problem.

    Hello everyone,

    I have a DC 250 who have a weird problem, the copier do not start, there's just 2 LEDs lit on the touch panel and nothing more. When I press the Power Saver button, a third light
    comes in green (see pictures). I already have this problem few weeks ago, the copier works without doing anything, then the problem occurs again now...

    I replaced the Main power unit, but same thing occurs, please anyone have an idea...?

    IMG_5887.JPGIMG_5888.JPG
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2383

    #2
    Re: Docucolor 250 won't power up / weird problem.

    There are multiple reasons for this. You need diagnostic tool to hook-up to the machine and read the error codes.

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    • steve_barn
      Junior Member
      • Dec 2022
      • 6

      #3
      Re: Docucolor 250 won't power up / weird problem.

      Hello Adrian,

      Thank you for your kind reply, please correct me if I'm wrong but the copier needs to boot up to use diagnostic tool?

      I found this thread with almost the same issue, do you think it's the same case : My Docucolor 250 is not starting up....

      thank you very much for your precious help : )

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2383

        #4
        Re: Docucolor 250 won't power up / weird problem.

        There the UI touch screen lit in your case no. So you must check the tensions and all what that thread described. May be the 24 volts not work and trays motors dont initialize but the logic control do.
        Purchase the service manual and do all checkings.

        Comment

        • steve_barn
          Junior Member
          • Dec 2022
          • 6

          #5
          Re: Docucolor 250 won't power up / weird problem.

          Thank you very much Adrian for your advice, I already have the service manual, I'll check all tensions to see...

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