Xerox Color 560 paper jam in registration assembly

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  • Detonation
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2010
    • 404

    #1

    Xerox Color 560 paper jam in registration assembly

    Have a Xerox Color 560 that keeps jamming in the registration assembly. It jams when printing from tray 1 and 5 (bypass) every print. It jams from tray 2 only when printing A3. When printing A4, from trays 2, 3 or 4, there are some jams, but most prints are coming through.

    I have replaced the bypass chute assembly and the entire registration assembly, but the problem is still there. I also checked all sensors in these units from component control, and they do change state when I activate them with a small piece of paper. Connector on drawer and in machine look just fine. Where to look next? Could the pre registration motor be the culprit?
    Last edited by Detonation; 08-21-2023, 02:05 PM.
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1792

    #2
    Re: Xerox Color 560 paper jam in registration assembly

    What jam codes you got?
    If machine print ftom trays 2,3 and 4 normaly then motors, sensors or registration assembly should not be a problem
    Check paper feed tires in tray 1 and 5.
    Check tray 5 feed motor and friction clutch.

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    • Detonation
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2010
      • 404

      #3
      Re: Xerox Color 560 paper jam in registration assembly

      When printing from tray 1 the code is 071-105. The paper rollers seem to be fine. The ones on the MPT are brand new and the feed seems to be smooth and fast (no slipping whatsoever). It just jams the instant it enters the registration assembly.

      I wouldn't say it prints just fine from tray 2-3-4, but it's possible to make 10-20 prints (A4, not A3) from those trays before it jams. But from trays 1 and 5 it jams every single page. I could replace the friction clutch, but that would not address the problems from the other drawers.

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      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1792

        #4
        Re: Xerox Color 560 paper jam in registration assembly

        So you have jam problem from all trays. Then check preregistration motor

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        • WIWA
          Technician

          50+ Posts
          • Mar 2009
          • 97

          #5
          Re: Xerox Color 560 paper jam in registration assembly

          Originally posted by Detonation
          Have a Xerox Color 560 that keeps jamming in the registration assembly. It jams when printing from tray 1 and 5 (bypass) every print. It jams from tray 2 only when printing A3. When printing A4, from trays 2, 3 or 4, there are some jams, but most prints are coming through.

          I have replaced the bypass chute assembly and the entire registration assembly, but the problem is still there. I also checked all sensors in these units from component control, and they do change state when I activate them with a small piece of paper. Connector on drawer and in machine look just fine. Where to look next? Could the pre registration motor be the culprit?
          Well seems to be a good one , take out machine rear cover go to right side close to the tray5 side you will find a big square motor is the pre registration motor probably the black gear split up you can get it apart an repair the motor buy if is a high count machine replace the whole thing (049K31140).


          Hope this helps.

          Wiwa 72 Gonzos buils V1.0

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          • Detonation
            Trusted Tech

            Site Contributor
            250+ Posts
            • Feb 2010
            • 404

            #6
            Re: Xerox Color 560 paper jam in registration assembly

            Thanks, I will try that and will post back!

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            • Detonation
              Trusted Tech

              Site Contributor
              250+ Posts
              • Feb 2010
              • 404

              #7
              Re: Xerox Color 560 paper jam in registration assembly

              Replaced the preregistration motor assembly and works like a charm. Thanks for the help!


              Sent from my iPhone using Tapatalk

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