Xerox 5745 firmware update stuck

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  • ondemandprint
    Technician
    • Sep 2016
    • 87

    #1

    Xerox 5745 firmware update stuck

    Xerox 5745 stucks while firmware update. It's always "Print / Copy Engine" ~25%. Other blocks are successful. As a result printer boots till greenish xerox background (without showing actual 5745 model), then reboots, blinks fullscreen green, blinks fullscreen red and loops.

    I tried ALtBoot Install ESS and AltBoot Forced Install ESS both with laptop and USB-flash. I tried 3 firmwares:

    061.130.000.04205 (which comes with AltBoot files)
    061.132.221.21403
    061.132.229.13700
  • wav
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2021
    • 282

    #2
    Re: Xerox 5745 firmware update stuck

    Originally posted by ondemandprint
    Xerox 5745 stucks while firmware update. It's always "Print / Copy Engine" ~25%. Other blocks are successful. As a result printer boots till greenish xerox background (without showing actual 5745 model), then reboots, blinks fullscreen green, blinks fullscreen red and loops.

    I tried ALtBoot Install ESS and AltBoot Forced Install ESS both with laptop and USB-flash. I tried 3 firmwares:

    061.130.000.04205 (which comes with AltBoot files)
    061.132.221.21403
    061.132.229.13700
    Could possibly be the sd card if that models has one or the cf card

    Comment

    • ondemandprint
      Technician
      • Sep 2016
      • 87

      #3
      Re: Xerox 5745 firmware update stuck

      Originally posted by wav
      Could possibly be the sd card if that models has one or the cf card
      There is only CF-card in FAX module. I can't see any other type of cards on the board.

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1783

        #4
        Re: Xerox 5745 firmware update stuck

        Check battery on sbc pwb

        Comment

        • mkdirs
          Trusted Tech

          Site Contributor
          100+ Posts
          • Oct 2014
          • 177

          #5
          Re: Xerox 5745 firmware update stuck

          Originally posted by xcopytech
          Check battery on sbc pwb

          +1
          and the yellow battery on the NVM
          Xerotk.com
          xerox copier technician

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