Xerox C60 - Can't send anything to print with Tray 6...

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  • xXFlipPTXx
    Technician
    • Mar 2021
    • 26

    #1

    Xerox C60 - Can't send anything to print with Tray 6...

    Hi,
    i wonder why i can't send anything to print to Tray 6, automatically goes to Bypass 5...
    In the Fiery Workstation says that Tray 6 is "oversized", can't see that problem because i can make copy with Tray 6 paper in it...
    Can't see any tray issue...

    Any solution?

    Forgot to say it's mentioned Tray 6 (AACS)...

    What's AACS?
    Thanks,
    Flip
  • xXFlipPTXx
    Technician
    • Mar 2021
    • 26

    #2
    Re: Xerox C60 - Can't send anything to print with Tray 6...

    Help?

    Comment

    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1783

      #3
      Re: Xerox C60 - Can't send anything to print with Tray 6...

      Do you have ohcf or hcf?

      Comment

      • xXFlipPTXx
        Technician
        • Mar 2021
        • 26

        #4
        Re: Xerox C60 - Can't send anything to print with Tray 6...

        Originally posted by xcopytech
        Do you have ohcf or hcf?
        Ohcf

        Comment

        • xXFlipPTXx
          Technician
          • Mar 2021
          • 26

          #5
          Re: Xerox C60 - Can't send anything to print with Tray 6...

          Any clue to solve this?
          Thanks,
          Flip

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2375

            #6
            Re: Xerox C60 - Can't send anything to print with Tray 6...

            Originally posted by xXFlipPTXx
            Any clue to solve this?
            Thanks,
            Flip
            If you can copy from tray6 then nothing wrong with it. What machine print driver do you use?
            What is the size and weight of paper you use in this tray? Any type of size, weight, type of paper dont work?
            What Fiery do you have - standalone or integrated?
            Seems print driver problem= settings or Fiery settings.

            Comment

            • xXFlipPTXx
              Technician
              • Mar 2021
              • 26

              #7
              Re: Xerox C60 - Can't send anything to print with Tray 6...

              I use a SRA3 paper, 200grs. I use the same settings that i use in Bypass 5, i only change the tray.
              When i send to print, with Tray 6 on, it goes to Bypass5.
              Nothing related the type of paper.
              Fiery is standalone, a box behind of the printer.
              The fiery is the latest version, all updated.

              Comment

              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2375

                #8
                Re: Xerox C60 - Can't send anything to print with Tray 6...

                Originally posted by xXFlipPTXx
                I use a SRA3 paper, 200grs. I use the same settings that i use in Bypass 5, i only change the tray.
                Fiery is standalone, a box behind of the printer.
                This is integrated Fiery. What serial 5PBxxxxx or R7Bxxxx?

                Comment

                • JeeDayHS
                  Technician
                  • Jan 2021
                  • 18

                  #9
                  Re: Xerox C60 - Can't send anything to print with Tray 6...

                  FIrst try to use copy no print option and select tray 6.

                  If Copy be fine with select tray 6

                  Change print driver on your PC

                  Comment

                  • xXFlipPTXx
                    Technician
                    • Mar 2021
                    • 26

                    #10
                    Hi,
                    still can't send/ print anything from tray6. If i do a copy (scanner) the tray6 works. The workstation have the latest version/driver. Which driver you recommend that works?
                    I send the screenshot image that shows the issue on Workstation.
                    You do not have permission to view this gallery.
                    This gallery has 1 photos.

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