Customer of mine has a WorkCentre 6605, and the colors are off. All images look ways too purple, as if there is too much magenta toner in the prints. There is no background contamination. We have replaced the imaging kit and the developer HVPS, as well as the yellow and magenta toner cartridges, which were both at 5%. Cleaned CTD sensor. Also reset NVM. But the problems remain.
Solid fills look great for all colours, so it just looks like the internal gradation adjustment (and I am not sure there even is one) is not correct. Is there any way to adjust? The problem is present on both copies as well as prints, so I do not expect a driver issue.
Solid fills look great for all colours, so it just looks like the internal gradation adjustment (and I am not sure there even is one) is not correct. Is there any way to adjust? The problem is present on both copies as well as prints, so I do not expect a driver issue.
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