When I use the document feeder and copy a document 8.5" x 7", it copies 5" and deletes the rest. These are letter size checks with the bottom third gone, a common item to copy. My customers will complain about this. It has to be copied from the glass like small checks.
I have 103.08.033.32500 software loaded. It will copy a 8.5" x 5.5" (half page) fine with short edge feed. The only thing I change is the paper input size guide when I try these two documents.
I tested the same two docs on a 5955 and the C8055, and they copy fine both short and long edge feed, just having an issue with 8.7 x 7 on the B8055. Any help is appreciated.
I have 103.08.033.32500 software loaded. It will copy a 8.5" x 5.5" (half page) fine with short edge feed. The only thing I change is the paper input size guide when I try these two documents.
I tested the same two docs on a 5955 and the C8055, and they copy fine both short and long edge feed, just having an issue with 8.7 x 7 on the B8055. Any help is appreciated.