Xerox WC 7665 09-548 Xerographic prob exists

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  • XeroxTechBrazil
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 198

    #16
    What Code NOW?

    What did you get (in terms of codes) after the software update?
    Same 3-338 ?
    Which version of software are you running now?


    I can't find a reference to the 9-548 code anywhere either.

    Comment

    • copierpro
      Trusted Tech

      250+ Posts
      • Apr 2007
      • 270

      #17
      software version is 040.032.53080
      from machine status-->faults-->current faults shows nothing
      machine status-->faults-->fault history-->1:03PM (current time) 91.320.00

      the 09-548 is only seen when I open Internet Explorer and connect to the 7665 via the IP address which connects me to CentreWare Internet Services program for desktop PC.

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1783

        #18
        091-320 RAP
        BSD-ON:9.8 Black Charging And Exposure BSD
        Charge Corotron Wire is broken.
        Initial Actions
        Check the Charge Corotron Wire for contamination.
        Procedure
        Remove the Drum Cartridge. Check the CC Wire. The CC Wire is open.
        Y N
        Open the PWB Chassis. The High Voltage Cords CC1 and CC2 on the HVPS are
        properly connected.
        Y N
        Reconnect the CC1 and CC2.
        Replace the CC Connector (PL 11.2).
        Replace the CC Wire (PL 6.1).


        Try with new corotron for black drum or with new black drum

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        • copierpro
          Trusted Tech

          250+ Posts
          • Apr 2007
          • 270

          #19
          put a new corotron on so it is not that. where is the HVPS? tech looked and said all connections intact. this is strange - I powered up copier, got the messgae on display "Xerographic system problem etc" switched around black toner cartridges, and message went away. But when I go to copy nothing happens

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          • copierpro
            Trusted Tech

            250+ Posts
            • Apr 2007
            • 270

            #20
            I think it is the charge pre-clean HVPS or the MCU board. I know the MCU board is behind rear covers - where does the book show the charge preclean HVPS as its location?

            Right now, the message has gone away and when you press copy the graphic on display shows paper going through path but that is all it does - no paper feeds through the machine, no clutches move, zero.

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            • copierpro
              Trusted Tech

              250+ Posts
              • Apr 2007
              • 270

              #21
              I think I am figuring this out slwly but surely - I think the MCU board is bad on this copier. It is not sending the signal to the toner drives to begin the process.

              When the message "Xerograpghic system problem" is displayed on the control panel, if I open the toner door and firmly pull out and reseat toner cartridges, then close toner door, message goes away.
              But just the same when I try to copy the copier feeds the orginal but then nothing except the grpahical display showing ppaper going through path that is not for as long as I let it go

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              • lion_heart
                Trusted Tech

                100+ Posts
                • Jun 2014
                • 174

                #22
                Re: Xerox WC 7665 09-548 Xerographic prob exists

                wondering if there was any solution to this as i am experiencing the same issue

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                • Nzer
                  Technician
                  • Sep 2014
                  • 34

                  #23
                  Re: Xerox WC 7665 09-548 Xerographic prob exists

                  Check / test for 2nd BTR retract, different machine machine I know but there is a bulletin for a wc7245 that shows this fault code and same message being a 2nd BTR retract failure,
                  Last edited by Nzer; 10-02-2014, 10:45 AM.

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                  • xtrain
                    Trusted Tech
                    • Dec 2012
                    • 233

                    #24
                    Re: Xerox WC 7665 09-548 Xerographic prob exists

                    Originally posted by Nzer
                    Check / test for 2nd BTR retract, different machine machine I know but there is a bulletin for a wc7245 that shows this fault code and same message being a 2nd BTR retract failure,
                    My searchlite also shows 2nd. BTR retract motor problem for this code. May be bad motor or dirty/bad sensor on the 2nd BTR retract system.

                    Comment

                    • cda7566
                      Junior Member
                      • Apr 2014
                      • 2

                      #25
                      Re: Xerox WC 7665 09-548 Xerographic prob exists

                      Xerographic - Drum Cartridge fault

                      Replaced a new Drum unit...


                      Do a firmware update : WorkCentre 7525/7530/7535/7545/7556 File Download

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