Xerox 242 Service Access Code

[Guest]

Does anyone know the access code for a 242 Docucolour to reset faultcode 093-314

[TechMate]

Does anyone know the access code for a 242 Docucolour to reset faultcode 093-314

Reset NVM 762-312 to 0

[Naomi Lynn]

How do we get to NVM 762-312 on the control panel to reset this

[Naomi Lynn]

Please Please Help

[TechMate]

How do we get to NVM 762-312 on the control panel to reset this

go to service mode. hold down 0 (zero) for 5 secs, don't release then press start. enter password 6789 -confirm. press login/out button. press systems settings/systems settings/common settings/ maintenance diagnostics/nvm read write. enter the nvm value- read, change the value to 0 and save. then exit or close until the machine will reboot by itself (dont turn off the machine using power switch)

[Naomi Lynn]

Thank you mate!

go to service mode. hold down 0 (zero) for 5 secs, don't release then press start. enter password 6789 -confirm. press login/out button. press systems settings/systems settings/common settings/ maintenance diagnostics/nvm read write. enter the nvm value- read, change the value to 0 and save. then exit or close until the machine will reboot by itself (dont turn off the machine using power switch)

This all worked atreat so far - cheers

[Naomi Lynn]

Need help 242 Xerox Docucolour - error code 093-317

I have this new error code 093-317 - is this related to another colour on the machine

[xcopytech]

black toner dispense fault

[TribalBen]

go to service mode. hold down 0 (zero) for 5 secs, don't release then press start. enter password 6789 -confirm. press login/out button. press systems settings/systems settings/common settings/ maintenance diagnostics/nvm read write. enter the nvm value- read, change the value to 0 and save. then exit or close until the machine will reboot by itself (dont turn off the machine using power switch)

Will this work for the 240 as well?

[Fizzy]

Re: Xerox 242 Service Access Code

go to service mode. hold down 0 (zero) for 5 secs, don't release then press start. enter password 6789 -confirm. press login/out button. press systems settings/systems settings/common settings/ maintenance diagnostics/nvm read write. enter the nvm value- read, change the value to 0 and save. then exit or close until the machine will reboot by itself (dont turn off the machine using power switch)

Hello,

I can't access that menu! After I enter the password 6789, the screen goes back to "All Services". And at that stage I only have the option to "Stored Programming", "Language"and "Setup Menu".

Please help!

[bojans]

Re: Xerox 242 Service Access Code

Just read carefully TechMate's post and you'll access the service mode!

[Fizzy]

Re: Xerox 242 Service Access Code

Just read carefully TechMate's post and you'll access the service mode!

Thanks for your reply. I cannot access the Service Mode!!!!!!!!!!!

When I power on the printer, this is what I see on the screen:

http://tinyurl.com/kej55tk


On this screen the only options available to me are the following: "Stored Programming" "Language" "Setup Menu"

[bojans]

Re: Xerox 242 Service Access Code

go to service mode. hold down 0 (zero) for 5 secs, don't release then press start. enter password 6789 -confirm. press login/out button. press systems settings/systems settings/common settings/ maintenance diagnostics/nvm read write. enter the nvm value- read, change the value to 0 and save. then exit or close until the machine will reboot by itself (dont turn off the machine using power switch)

[Fizzy]

Re: Xerox 242 Service Access Code

go to service mode. hold down 0 (zero) for 5 secs, don't release then press start. enter password 6789 -confirm. press login/out button. press systems settings/systems settings/common settings/ maintenance diagnostics/nvm read write. enter the nvm value- read, change the value to 0 and save. then exit or close until the machine will reboot by itself (dont turn off the machine using power switch)

HOW do I get to the "Service Mode"?

[livewire]

Re: Xerox 242 Service Access Code

You have error 093-317 = Dispensing Faults.
Enter the diagnosis, as colleague said and reset 762-315 to 0.
If you can not get into the diagnostics, perform GP1 Forced HDD Format.
Do you have the service manual? Codes to activate the software options? (If something goes wrong).
If GP1 you do not help, turn off the machine, disconnect the scanner cable between the ess and the scanner. Reboot the machine.
You'll get error 16-311. Ignore this error. Enter diagnostics and continue to troubleshoot the 093-317 problem.
Finally, turn off the machine and hang scanner cable.
Success!