Slow network scanning on a Xerox 7345

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  • sanpan
    • Jun 2025

    #1

    Slow network scanning on a Xerox 7345

    Hello,

    We have a Xerox 7345 setup to scan to a network folder on a shared drive using SMB. Everything works fine, but it takes forever to transfer the file to the folder. Is there a way to speed it up? The default template and memory are set up according to the attached images. Thanks!
  • jneezy2008
    Software/IT

    50+ Posts
    • Mar 2009
    • 72

    #2
    I'm not familiar with Xerox MFPs at all but I have had slow network scanning problems before. A couple things to try:

    1) Change the network speed(from 100Mbps to Auto or vice versa or change from Auto to 10Mbps, etc).
    2) Plug the Ethernet cable into a different port at the customers switch.

    What type of documents are you scanning? How many pages? Lots of pictures in these documents or primarily text?
    The snozberries taste like snozberries!!

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    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2383

      #3

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      • jayc67
        Independent technician
        100+ Posts
        • Sep 2009
        • 100

        #4
        What kind of switch do you have?

        Is the solution of Adriansto working?

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        • sanpan

          #5
          Thanks for the suggestions. I will try plugging it in to a different switch port and try adjusting the speed setting. The switch is an unmanaged Netgear 10-port switch. Thanks Adriansto for the documents, looks like this is not the first time this problem has come up. I will look into those possibilities once I return to the site.

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