Xerox phaser 7400 error 929

[juancabeatles]

Hi. Newbie here. Got this message, tried Xerox Support and it sucks. phaserSMART.com too. What is this error fault 929?

Any help will be appreciated.

[landspeeder]

929 Failure in the Waste Toner Motor.

[landspeeder]

Failure in the Waste Toner Motor

The Waste Toner Motor has stopped rotating.

Applicable Status Code:

Code 929:

The Waste Toner Motor has failed.

Initial Actions:

■

Cycle the printer's power.

■

If the problem persists follow the procedure below.

Troubleshooting Reference Table

Applicable Parts Wiring and Plug/Jack References

■

Waste Toner Motor, PL7.1.3

■

Motor Driver Board, PL2.1.10

■

Engine Control Boar d, PL1.1.4

■

Print Engine Map 5 (page 10-8)

■

Print Engine Motor Driver Board (2/6) (page 10-32)

■

Print Engine Motor Driver Board (6/6) (page 10-36)

Troubleshooting Procedure Table

Step Actions and Questions Yes No

1

Test the Waste Toner Motor.
1. Close the Interlock Switches for test.
2. Run the Service Diagnostics Waste
Toner Motor test.
Does the motor operate?
Complete. Replace the motor
(page 8-107). If the
error persists, go
to Step 2.

2

Check for +24 V to the Waste Toner Motor.
Is the +24 V across WTDC- 3 <=>
ground?
Go to Step 5. Go to Step 3.

3

Check Motor Driver Board POW24
connector for 24 V.
1. Disconnect POW24.
Is the +24 V across POW24 pins 1 and 2?
Replace the Motor
Driver Board
(page 8-141).
Go to Step 4.

4

Check for 24 V at the LVPS
1. Disconnect CN2 on the LVPS.
Is the +24 V across pins 1 and 2?
Replace the
POW24 Harness.
Replace the LVPS
(page 8-121).

5

Check all pins of the DRV1 harness for
continuity.
Disconnect the DRV1 ribbon cable.
Is the cable conductive?
Replace the Engine
Control Board
(page 8-112).
Replace the DRV1

Harness.