Xerox Dc12 Fault 4 Color Dots On Prints

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  • Peter Montgomery
    Technician
    50+ Posts
    • Dec 2009
    • 52

    #1

    Xerox Dc12 Fault 4 Color Dots On Prints

    RE: Xerox Dc12 Fault 4 Color Dots On Prints


    This is a chat conversation on Facebook with Gustav Gonget and Peter Montgomery about the cause of 4 Color Dots On Prints on the Xerox DC12.

    I thought others might find it helpful so I posted it here.


    Gustav
    Hi Peter, just wondering if you got my message yesterday regarding Xerox DC12?
    10:36pm


    Peter

    Hi Gustav No where did you send it to
    10:37pm


    Gustav
    I sent it as a FB message
    10:39pm


    Peter

    I'm in so many groups and get constant messages so now I don't look at them if you wnat to send a message the best thing is to post it on my wall. I check it every day at least twice. any how whats up with your machine?
    10:41pm


    Peter
    Just found your message ill read it now
    10:41pm


    Here is the message Gus sent:

    Gustav Gonget March 3 at 7:14pm
    Hi Peter, I've benefited from your DC12 help in the past on the forums, thanks so much.

    Now I have an issue that is urgent to deal with that's why I'm going through FB, I hope this is OK with you.

    I'm getting CMYK dots, one after the other parallel to the direction of the paper movement. I've seen some call it the traffic-light effect and I'd ordered for repair kits for the developer housing gears & bearings but they haven't arrived and I've a big critical job to do that does not need these spots (I do have a new drum).

    Is there any other fix for this, even if it's temporary, to avoid the dev housings from marking the drum (I'm assuming that's what's happening)? Thanks in advance. Cheers, Gustav (GusG on the forums)


    Back to the Chat:

    Gustav
    Basically getting "traffic-light" effect of cmyk dots from a defect on the drum due to probable wear of dev housings, I've ordered repair kits that haven't yet come but was asking if there's any sort of temporary fix for that?
    OK, now you got it twice, sorry
    10:42pm


    Gustav
    I see you answering a lot of DC12 questions, are you also familiar with the DC2060?
    10:45pm


    Peter

    I don't think there's much you can do with the dev housing because it's usually the bearing that collapses and then the shaft wears out as well. Have you isolated the problem to a particular dev unit.
    10:46pm


    Gustav
    Not really but my tech suspects it's the yellow
    10:48pm


    Peter

    I'd check all of them to see if they are about to wear out too so you can prevent it happening again. If one is worn the others will likely follow

    I know the 2060 but I've never worked on one
    10:49pm


    Gustav
    Thanks, I guess I'll wait for the repair kits to arrive and suffer the dots in the meantime
    10:51pm


    Peter

    Its probably all you can do
    10:52pm


    Gustav
    Thanks again for your time, have a great day, or evening as I guess it must be in Oz now
    10:52pm

    Peter

    No worries mate.

    Yeah it's 10:53 pm
    10:53pm

    Peter

    Do you mind if I post this conversation on my blog and in my copytechnet group.





    Gustav
    That's fine by me
    10:53pm


    Peter

    Thanks mate. Talk soon
    Colour Copier Service http://www.colourcopierservice.com




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