Xerox DC230 problem: network controller disabled

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Enzo
    Trusted Tech

    250+ Posts
    • Jul 2009
    • 407

    #1

    Xerox DC230 problem: network controller disabled

    hi friends. unexpectedly when I have turned on the car it has appeared me this error: network controller disabled. I don't succeed anymore now in printing from the computer in what the controller of net it is disabled. how to do for rehabilitating it? thanks.
  • tech9
    Trusted Tech

    100+ Posts
    • Apr 2009
    • 216

    #2
    Sorry not quite clear on what you are actually saying ? I you have a network controller fault you will need to do and Altboot first the 230's use the hyperterminal where you have to type in the commands. If it has been converted back to a DC copier i.e hard drive removed ess pugged out, then you will have to reconnect these back. Hope this helps

    Comment

    • Enzo
      Trusted Tech

      250+ Posts
      • Jul 2009
      • 407

      #3
      the problem is not that to remove and reconnect the plug. I have already tried to do it but the same doesn't work! I believe is a problem of inside commands to the machine.

      Comment

      • suckis
        Trusted Tech
        100+ Posts
        • Dec 2006
        • 165

        #4
        Have you got an error code to show us?
        ! RTFM !
        My site: http://www.e-club.gr/

        Comment

        • Enzo
          Trusted Tech

          250+ Posts
          • Jul 2009
          • 407

          #5
          is not shown any error code! the message is shown only to me that the net controller is disabled

          Comment

          • gregoryk

            #6
            pres key button then # and ten 1,1 this will direct you to the service menu check the errors and tell us what is the fault code

            Comment

            • Enzo
              Trusted Tech

              250+ Posts
              • Jul 2009
              • 407

              #7
              ok thanks. I hope can resolve me this problem

              Comment

              • Enzo
                Trusted Tech

                250+ Posts
                • Jul 2009
                • 407

                #8
                the codes of error are:

                N5-1 POST result not reported
                and
                N7-11 IOT-ESS communication failure

                Comment

                • Silvio Ribeiro
                  Technician
                  • May 2008
                  • 34

                  #9
                  If etive giving flaw in the network controller and print it should show a fault code, what is this code? You will probably have to reload the software from ESS, but for this you have to have a PWS.

                  Comment

                  • Enzo
                    Trusted Tech

                    250+ Posts
                    • Jul 2009
                    • 407

                    #10
                    Originally posted by Silvio Ribeiro
                    If etive giving flaw in the network controller and print it should show a fault code, what is this code? You will probably have to reload the software from ESS, but for this you have to have a PWS.
                    the fault code is tihis: N7-11 IOT-ESS communication failure . however I have a pws. how can I reload the software?

                    Comment

                    • Silvio Ribeiro
                      Technician
                      • May 2008
                      • 34

                      #11
                      Spend your email I sent you how to do this. Step to you later, because I'm going out now.

                      Comment

                      • cantus smetana

                        #12
                        Originally posted by Silvio Ribeiro
                        Spend your email I sent you how to do this. Step to you later, because I'm going out now.
                        Hello,
                        I have similar problem with a xerox document centre 490ST (b&w) and PWS 9.2.Coild you help me?
                        Thank you.

                        Comment

                        • Silvio Ribeiro
                          Technician
                          • May 2008
                          • 34

                          #13
                          Cantus, good afternoon
                          Firstly the model of your equipment is different from the equipment of the Enzo, but I'll take a look here then I'll tell you how.

                          Comment

                          Working...