Phaser 8560 error code( drum Maint. kit ) problem?

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323
    #1

    Phaser 8560 error code( drum Maint. kit ) problem?

    Customer called with poor fill in /white streaking 1/2" wide up and down right side of page. Customer got this after changing oil roller maintenance kit. My first call on this series printer. When I plled out oil roller tray from right side of printer I noticed that the metal spring plate on the rigt side near handle was standing up as opposed to being underlip of tray as on other end of tray. I adjusted so under lip.
    Then ran the procedure that fills in jet spots that are blnk by choosing ink color and jet number that was blank on white stripe test sheet. Was improving and when I tried printing white stripe test sheet machine went into WIPER/MEDIA DRIVE FAULTS. error codes 08,007.41 + 08,045.43 + 08,035.42. When I checked thed Drum Maint. Kit(oil roller) it was up on right side and resistant to removal. I guess it was in cycle when error code occurred. Any help on correcting this problem is appreciated. Frank/ActionPhotocopy
    Tags: blank, code, codes, color, customer, drive, drum, error, ink, kit, main, maintenance, maintenance kit, number, occurred, page, phaser, printer, printing, removal, roller, sheet, side, test, white, wide
    • gregoryk
      #2
      Originally posted by axyun
      Customer called with poor fill in /white streaking 1/2" wide up and down right side of page. Customer got this after changing oil roller maintenance kit. My first call on this series printer. When I plled out oil roller tray from right side of printer I noticed that the metal spring plate on the rigt side near handle was standing up as opposed to being underlip of tray as on other end of tray. I adjusted so under lip.
      Then ran the procedure that fills in jet spots that are blnk by choosing ink color and jet number that was blank on white stripe test sheet. Was improving and when I tried printing white stripe test sheet machine went into WIPER/MEDIA DRIVE FAULTS. error codes 08,007.41 + 08,045.43 + 08,035.42. When I checked thed Drum Maint. Kit(oil roller) it was up on right side and resistant to removal. I guess it was in cycle when error code occurred. Any help on correcting this problem is appreciated. Frank/ActionPhotocopy
      Drum Maintenance Camshaft
      Assembly probably cracked

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        • axyun
          Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2007
          • 1323
          #3
          Thanks Gregory. Could the Mk have damage cam if spring plate on front of MK was up instead of under lip? Frank

            Comment

            • gregoryk
              #4
              Originally posted by axyun
              Thanks Gregory. Could the Mk have damage cam if spring plate on front of MK was up instead of under lip? Frank
              Yes frank it can do that i've seen it two times

                Comment

                • axyun
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Aug 2007
                  • 1323
                  #5
                  Thanks again Gregory. I'll post results here when call is completed. Frank

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