WC 7245 touchscreen locked !!!

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  • annik2009
    • Sep 2024

    WC 7245 touchscreen locked !!!

    The colour touch screen
  • pal.xerox

    #2
    Please check with default paswords. 1111, 6789 ,1934 or 11111

    Comment

    • simpel
      Technician
      • Jun 2010
      • 25

      #3
      Did it worked? Where do you enter this?

      Comment

      • bojans
        Service Manager
        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1309

        #4
        How do you mean ?LOCKED ?

        Is it asking for password or doesn't react on touch?

        I have one machine, everything works but doesn't react on touch.Is it possible that this was locked?

        Comment

        • simpel
          Technician
          • Jun 2010
          • 25

          #5
          doesn't react on touch for me. ... How can I enter admin with letters in the touchscreen without react on the touchscreen?

          Can it be locked because of a pass unit in the past? So with a personal pass and code you can unlock the touch?

          Comment

          • simpel
            Technician
            • Jun 2010
            • 25

            #6
            Will it be possible to change harddisks with a good working 7245? So you can later make a new mirror harddisk?

            Comment

            • bojans
              Service Manager
              Site Contributor
              1,000+ Posts
              • Feb 2008
              • 1309

              #7
              Originally posted by simpel
              doesn't react on touch for me. ... How can I enter admin with letters in the touchscreen without react on the touchscreen?

              Can it be locked because of a pass unit in the past? So with a personal pass and code you can unlock the touch?
              I tried every combination on keyboard to enter diag but didn't make it. Must press confirm on touch. Also didn't connect WCPS Diag Navigator, thought that I had to change that display.

              Now you're telling me that it's working but I need password because it's somehow locked!!! Is it true?

              Comment

              • simpel
                Technician
                • Jun 2010
                • 25

                #8
                Well it was just a guess....mine is also locked/broken? What WCPS diag Navigator do you use? and what usb drivers? I want to connect my 7245 but I don't have the right drivers. Can you help me?

                Comment

                • bojans
                  Service Manager
                  Site Contributor
                  1,000+ Posts
                  • Feb 2008
                  • 1309

                  #9
                  Originally posted by simpel
                  Well it was just a guess....mine was also locked/broken? What WCPS diag Navigator do you use? and what usb drivers? I want to connect my 7245 but I don't have the right drivers. Can you help me?
                  As i said I didn't connect to laptop. So I don't know is it working too.

                  I would help but have no software for this machine. There is only one in my area so I didn't search for diag... thought that WCPS for 3545 could work!

                  By

                  If you find out way to make that screen work don't forget to post

                  By

                  Comment

                  • simpel
                    Technician
                    • Jun 2010
                    • 25

                    #10
                    WCPS for 3545? I got also an 3545 with a weird communication error. Is it possible to get th WCPS 3445 from you?

                    Comment

                    • bojans
                      Service Manager
                      Site Contributor
                      1,000+ Posts
                      • Feb 2008
                      • 1309

                      #11
                      Search through xerox forum, I believe you'll find link for software and solution for your communication error.

                      Comment

                      • simpel
                        Technician
                        • Jun 2010
                        • 25

                        #12
                        Yes I know some solutions in this forum, but don't have the right wcps diagnostics navigator for the c3545. I hoped you could help me with that.

                        Comment

                        • bojans
                          Service Manager
                          Site Contributor
                          1,000+ Posts
                          • Feb 2008
                          • 1309

                          #13
                          Originally posted by simpel
                          Yes I know some solutions in this forum, but don't have the right wcps diagnostics navigator for the c3545. I hoped you could help me with that.

                          Check your PM

                          Comment

                          • simpel
                            Technician
                            • Jun 2010
                            • 25

                            #14
                            This is very weird. My touchscreen sometimes worked! But mostly not... What can that be? a dusty connection? I can see the touchscreen but I can't push the buttons.

                            Comment

                            • bojans
                              Service Manager
                              Site Contributor
                              1,000+ Posts
                              • Feb 2008
                              • 1309

                              #15
                              My didn't work at all. I also tried to clean it but no success... I believe you should order a new one,

                              By

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