[CQ] Xerox Phaser 3100

[jeanpaul]

Hi to all,
I have a Xerox Phaser 3100 with pale copies, the prints are OK.

I have done scanner calibration but the copies are still pale.
can someone help please.

[qhubekela]

Try to check your toner. Otherwise you may have to clean the window on the Laser Unit

[jeanpaul]

The Prints from a PC are fine, it is pale when I do copy.
The scanner is clean.

[qhubekela]

Sorry, I had not noticed you mentioning that prints are ok. In that case, you may have to check exposure levels. Worst case you may even have to replace the CCD module.

[jeanpaul]

I think also to change the CCD but I want to know if there is any CCD calibration or adjustment.

[qhubekela]

I have just been looking at the Service Manual for the machine. It appears that you really have to change the CCD

Here's IQ1 procedure from the Manual -

IQ 1 Checking the Quality of Prints and Calibrating the Scanner
To check or improve the quality of prints, you should first calibrate the scanner. Follow this procedure:
1. Press (down arrow), enter * then A on the keyboard and confirm with OK. The machine reboots.
2. Start making copies of documents on the document glass and check the quality of the copies.
If the problem persists and if it is related to the scanner:
• Repeat the calibration procedure (step 1). If the problem persists and if it is related to the
printer (the scanner still provides unsatisfactory results):
1. Press (down arrow) then enter 56 on the keyboard. The machine prints the list of printer parameters.
2. Check the printer’s printing and copying parameters.
3. Check the print cartridge.


According to your first post, you have done all this. CCD appears to be only culprit then.