Xerox WC 7132 with error code 089-311

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  • delosangeles
    Trusted Tech

    250+ Posts
    • May 2008
    • 274

    #1

    [Error Code] Xerox WC 7132 with error code 089-311

    Hello everyone

    I have a client with a Xerox WorkCentre 7132 full color copier that displays on power up error code 089-311 I am Ricoh tech so the newer Xerox models are bit of a challenge for us. I would be grateful for any help with a discription of the code and if there is a way to clear it. I don't know how to enter the service modes so I could use your help or if a part would need to be replaced.

    Thanks everyone
    Trade like a tiger sleep like a baby
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment from The Internet's largest collection of manuals

    I'm always looking to trade too.

    Paul@justmanuals.com

    Comment

    • tech9
      Trusted Tech

      100+ Posts
      • Apr 2009
      • 216

      #3
      The problem is the ibt belt sensor is not reading the silver patches on the edge of the ibt belt. They are either scratched or the sensor is dirty or faulty. Replace patches and clean or replace ibt belt sensor. This normally works for me.

      Comment

      • delosangeles
        Trusted Tech

        250+ Posts
        • May 2008
        • 274

        #4
        Cool

        Originally posted by tech9
        The problem is the ibt belt sensor is not reading the silver patches on the edge of the ibt belt. They are either scratched or the sensor is dirty or faulty. Replace patches and clean or replace ibt belt sensor. This normally works for me.
        Tech9 thanks for that info it's appreciated.
        Trade like a tiger sleep like a baby

        Comment

        • MrXerox
          Technician

          50+ Posts
          • Sep 2010
          • 76

          #5
          ibt belt part number if needed 064K92332

          Comment

          • delosangeles
            Trusted Tech

            250+ Posts
            • May 2008
            • 274

            #6
            Cool

            Cool, Thanks for that info.


            Originally posted by MrXerox
            ibt belt part number if needed 064K92332
            Trade like a tiger sleep like a baby

            Comment

            • eltonmaster

              #7
              hello, do not know if you've solved the problem of error 089-311, mais'tem a solution without buying a new belt, is the following, you have to open the front cover of the machine takes all the accessories, such as the photoreceptor , blade cleaning, everything, and then dismantle the whole front just after the fuser strip, and remove the belt, there will appear a few sensors, and wipe them with cotton cloth or sensitive, and then assemble everything back and turn, almost sure it works,.

              Comment

              • delosangeles
                Trusted Tech

                250+ Posts
                • May 2008
                • 274

                #8
                Really

                Originally posted by eltonmaster
                hello, do not know if you've solved the problem of error 089-311, mais'tem a solution without buying a new belt, is the following, you have to open the front cover of the machine takes all the accessories, such as the photoreceptor , blade cleaning, everything, and then dismantle the whole front just after the fuser strip, and remove the belt, there will appear a few sensors, and wipe them with cotton cloth or sensitive, and then assemble everything back and turn, almost sure it works,.
                Really. I'll try that out. Thanks very much for that info.
                Trade like a tiger sleep like a baby

                Comment

                • dexters

                  #9
                  7132 Error code 89-311

                  I have the solution. Just remove the IBT belt and clean the home position sensors & the silver patch.
                  That's it

                  Comment

                  • delosangeles
                    Trusted Tech

                    250+ Posts
                    • May 2008
                    • 274

                    #10
                    Cool

                    Originally posted by dexters
                    I have the solution. Just remove the IBT belt and clean the home position sensors & the silver patch.
                    That's it
                    Cool, thanks for that info.
                    Trade like a tiger sleep like a baby

                    Comment

                    • azprint

                      #11
                      Re: 7132 Error code 89-311

                      Originally posted by dexters
                      I have the solution. Just remove the IBT belt and clean the home position sensors & the silver patch.
                      That's it
                      I need a replacement silver patch for a Xerox Docucolor 240 IBT belt. Anybody know where I can get one?

                      Comment

                      • delosangeles
                        Trusted Tech

                        250+ Posts
                        • May 2008
                        • 274

                        #12
                        Re: 7132 Error code 89-311

                        Originally posted by azprint
                        I need a replacement silver patch for a Xerox Docucolor 240 IBT belt. Anybody know where I can get one?
                        You will have to replace the IBT belt.
                        Trade like a tiger sleep like a baby

                        Comment

                        • azprint

                          #13
                          Re: 7132 Error code 89-311

                          Originally posted by delosangeles

                          You will have to replace the IBT belt.
                          Why? Manual shows how to replace patch just no info on where to get one.

                          Comment

                          • delosangeles
                            Trusted Tech

                            250+ Posts
                            • May 2008
                            • 274

                            #14
                            Re: 7132 Error code 89-311

                            Originally posted by azprint
                            Why? Manual shows how to replace patch just no info on where to get one.
                            Ok best of luck
                            Trade like a tiger sleep like a baby

                            Comment

                            • azprint

                              #15
                              Re: 7132 Error code 89-311

                              Originally posted by delosangeles
                              Ok best of luck
                              Does that mean you don't know if it can be done?

                              Comment

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