I have clients who do not care about warrantys. When they buy a phaser in goes the cheapest no name solid ink and if the print head fails they have saved so much money they dont care so they buy a new printer. So along comes the new 8570 with a special loader that detects regional ink thru a sensor and if it says that is a real stick then down goes the gate. If it detects n/n ink its says on the display wrong ink and the gate doesnt allow it to load. So I talked to a Xerox higher up and he says there is no way even if a person doesnt want original ink to defeat the printer...he says maybe someone out there, us , will figure it out...so if anyone has a idea let me know...thanks
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You never realize how cheap a professional is until after you let an amateur do it....
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if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!
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There is a 'snippet' available from Xerox to set the stick region to neutral. If you run the Service Usage Profile and look at line 275 it will tell you what region it is set at. You need to contact Xerox & give them the serial number & print count and they will write you a snippet & then email it to you so that you can upload it.
Be warned that the snippet is based on the print count and I have been advised that there is only a 500 page lee way. So if you manage to get the sticks loaded by 'bodging' and the customer does more than 500 prints before you come back the snippet won't work!
What a crazy situation! -
sounds like an antitrust suit to me didn't xerox get sued before for not honoring warranty if you did not use there supplies
i hate XBOX but they do make killer machines they just make it difficult or near impossible to service without being xboxComment
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thats the problem having to get the snippet from Xerox and by the way what happins after 500pgs and the snippet not working...does the machine blow up?
You never realize how cheap a professional is until after you let an amateur do it.... and
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!Comment
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Re: Xerox phaser 8570 and their new ink detection loader
Well they will KNOW you used aftermarket... and if you get the slightest prob on a brand new machine even non ink related, your lost in the woods... at night... in the winter... no moonlight... without a dog... basically your ......
Sorry to "butt in" with no real info... im not very familiar with solid ink printers... have one at the workshop, that was retired early, client was and i quote "tired of this piece of #$%&". Have it already working... was nice to study that tech
As far as i saw you "feed" in these small cubes of "waxy" material that is melted by the printhead as it prints, pretty straightforward...
On your new model, is the feeding done the same way? or does any other thing goes in the machine (box/container/other)?
If the sensor "reads" only the wax might search for a particular substance... if its a sort of electromagnetic sensor... might be easy to fool...
If its not too much bother, and since i havent seen one of those yet, can ya give me some details on the feeding area? whats the detecting system like? (or if you have a parts/service manual or something with info on the circuitry i can give it a look to see how it works)
Maybe we can find a way to circle around it... might require some time wasting, but hey you can charge the client to help him save moneh!Comment
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Re: Xerox phaser 8570 and their new ink detection loader
I'll give you some info later...have to go out on callsYou never realize how cheap a professional is until after you let an amateur do it.... and
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!Comment
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Re: Xerox phaser 8570 and their new ink detection loader
Wile at work checked to see what was the exact model... the one i worked on was a phaser 8560 (main prob was the "gear box" on the front/right that drives the oil roller/cleaner & parks the printhead that broke and was all messed up. I still have it there... its printing, but gotta finish cleaning it and test it, client complained of frequent jamming, so still gotta investigate that, since he got a new one as replacement, not urgent... work to do in spare time i guess.
I suppose yours shouldnt be very different, maybe that top part where we put the cubes and the "melter" is... that drips the wax onto the printhead.
I'll be checking in for info on that melter area ^^Comment
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Re: Xerox phaser 8570 and their new ink detection loader
that 8560 problem is quite common..bad d/m cam and the process motor..sometimes the motor mounts break away from the frame...there is a repair kit but its not very goodYou never realize how cheap a professional is until after you let an amateur do it.... and
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!Comment
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Re: Xerox phaser 8570 and their new ink detection loader
Yeah looking at it, i just had this feeling in the back of my head... "this seems quite fragile..." when i took the assembly out... the lower motor mount came with it...
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Out of sheer curiosity about this matter i looked more into it...
My thanks to Paul first of all
I got my hands on the SM and got a much better idea (not the best in the world, could use some pics to actually SEE the sensor but...).
Im sorry but if my general idea is roughly correct... this system is all but unbeatable... The "reading" of the cube seems to be quite simple...
So right off you's have 2 choices... fuss around with the cubes... or mod the machine, either one isnt all that "practical" tho it is definitly doable.
Would be more definitive, and alot faster to do it "software" side...
The so called "snippet" what exactly does it consist of? im guessing a "set" of controls/commands you load onto the machine... is my assumption correct?Comment
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Re: Xerox phaser 8570 and their new ink detection loader
I had to get a snippet for a client who hesitated while talking to someone and loading the ink cube at the same time. This hesitation caused a read blurring and the printer said its 3rd world ink. Seems to be very common this problem. Anyways I had to give the ser number and page count to Xerox support and they created a postscript file for the printer which clears the error and allows you to re load your already correct ink. SO dont talk to anyone or even fart the wrong way well loading ink as chances are you will blurr the reading of the ink as well as making people pass out!!
I sensed that there may be a change coming where the end user will be able to go online and create a code for themselves...I got the $$$. form Xerox warranty to reset the printer...fine with me but it seems to be getting costly for that warranty dept.
Also how many customers want or will create their own codes..they for the most part have enough to do and aren't paid to do maintenance!!You never realize how cheap a professional is until after you let an amateur do it.... and
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!Comment
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Re: Xerox phaser 8570 and their new ink detection loader
Hi guys,
i have ace a couple of these xerox wax machines myself. The 8560mfp I melt my own wax from much cheaper sticks I buy on ebay. The original xerox sticks come in the handy molds that I use for recasting sticks. The 8570 is a different kettle of fish. On the ink loader there are three pairs of light detection diodes that detect the stick being inserted. I thought I would have a go at "rewiring" the loader. Basically swapping the tracks on the two pairs of diodes allowing the machine to use metered only sticks whereas the machine is actually an unmetered one. It is pretty easy to do those of you out there with decent soldering skills?
Check out my images of the ink loader pcb. I get no errors at all on the machine and the ink loader accepts metered ink every time with no issues!!
Happy printing!!Comment
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