Xerox phaser 7300 keeps displaying low toner

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  • screwdriver08
    Trusted Tech
    100+ Posts
    • Jul 2010
    • 160

    #1

    Xerox phaser 7300 keeps displaying low toner

    I found this printer that a company was trying to throw away. So i took it in hoping that someone could help me identify the problem and hopefully i will be able to fix it. They said that it all started when the printer said that it needed a new black imaging unit, they replaced it, and then it said it was low on black toner, they replaced the toner and it still displays low toner, and also when they removed the black toner, there was spilled toner in the machine right right below the toner, where the black toner sits. Does anyone know how i can fix this? They said it sometimes display no black toner even when they just had put in a new toner a few days ago.


    Thanks
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: Xerox phaser 7300 keeps displaying low toner

    This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

    Paul@justmanuals.com

    Comment

    • jtymabel
      Trusted Tech

      Site Contributor
      100+ Posts
      • Aug 2008
      • 164

      #3
      Re: Xerox phaser 7300 keeps displaying low toner

      Originally posted by screwdriver08
      I found this printer that a company was trying to throw away. So i took it in hoping that someone could help me identify the problem and hopefully i will be able to fix it. They said that it all started when the printer said that it needed a new black imaging unit, they replaced it, and then it said it was low on black toner, they replaced the toner and it still displays low toner, and also when they removed the black toner, there was spilled toner in the machine right right below the toner, where the black toner sits. Does anyone know how i can fix this? They said it sometimes display no black toner even when they just had put in a new toner a few days ago.


      Thanks
      there are 4 toner flags on the top of the clamshell. they are between the led assemblies. these basically move up because of a magnet and a metal flap that moves in the toner cartridge...there is a foam damper in the optical sensors that register the movement of the flags...i usually just remove the damper (foam) and clean the flags. you will have to remove the cover of the clamshell and remove the board.

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      • screwdriver08
        Trusted Tech
        100+ Posts
        • Jul 2010
        • 160

        #4
        Re: Xerox phaser 7300 keeps displaying low toner

        Wow...Flags and Clamshell, not really sure what those are but hopefully I will find out. Thanks for the help.

        Comment

        • Ianizer
          Trusted Tech

          250+ Posts
          • Jul 2011
          • 380

          #5
          Re: Xerox phaser 7300 keeps displaying low toner

          Jty.
          I was under the impression that Phaser 7300 was a similar engine to WC7345 series...
          Just a few years working with Xerox gear, so forgive my ignorance.
          Does this have the tube toners?
          I'm thinking of the toner set switches that can pop loose on 7328/35/45.
          Also, the toner cartridge itself can be reset with the little slide tab in the back.
          I may be thinking of an entirely different machine group.
          -I
          My name Peggy.
          You got problem?

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          • screwdriver08
            Trusted Tech
            100+ Posts
            • Jul 2010
            • 160

            #6
            Re: Xerox phaser 7300 keeps displaying low toner

            xer016198000_1_1.jpgXerox-Phaser-7300.jpg Here is a pic of the Toner and the Printer. I do not know why it keeps saying it needs a new Toner or sometimes Imaging Unit, usually Black.

            Comment

            • jtymabel
              Trusted Tech

              Site Contributor
              100+ Posts
              • Aug 2008
              • 164

              #7
              Re: Xerox phaser 7300 keeps displaying low toner

              1 333-4383-00 1 Front Panel Assembly
              2 Harness Kit 1 Front Panel Harness
              3 116-1054-00 1 Top Output Eject Sensor
              4 Flag Kit 1 Stack Full Sensor Actuator
              5 116-1000-00 1 Stack Full Sensor
              6 Hardware Kit Exit Rollers
              7 116-1057-00 1 Top Output Tray
              8 116-1549-00 1 Eject Guide Assembly
              9a
              9b
              116-1547-01
              116-0012-00
              4
              4
              LED Head 600 dpi
              LED Head Holder
              10 Hardware Kit 1 LED Assembly Spring
              11
              12 LED Harness Kit 1 Black LED Wiring Harness
              13 LED Harness Kit 1 Yellow LED Wiring Harness
              14 LED Harness Kit 1 Magenta LED Wiring Harness
              15 LED Harness Kit 1 Cyan LED Wiring Harness
              16 116-1548-00 1 Top Cover Inner Frame
              17 116-1024-00 1 Rear Fuser Cooling Fan
              18 Flag Kit 1 Toner Cartridge Sensor Actuator
              19 116-1586-00 1 Toner Sensor Board
              PL 5.1 - Printer Unit Chassis (1 of 2)

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              • jtymabel
                Trusted Tech

                Site Contributor
                100+ Posts
                • Aug 2008
                • 164

                #8
                Re: Xerox phaser 7300 keeps displaying low toner

                look at part number 18 and 19.

                you will see the little foam dampers on 18. just remove whats left and clean.
                there is also a screw for the top clamshell on the far left edge thats hard to get to.

                hope this helps

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                • screwdriver08
                  Trusted Tech
                  100+ Posts
                  • Jul 2010
                  • 160

                  #9
                  Re: Xerox phaser 7300 keeps displaying low toner

                  Thank you guys for the Help. I replaced the Flag kit for the black toner and now it works. Thank god they told me they had a old broken Phase 7300 in their storage, so I just took out the Flag Kit and replaced it. Now it is working great. Thanks and hopefully nothing else will go wrong with it, and if it does, I will post it here again..LOL

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                  • jcontractor
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Aug 2010
                    • 247

                    #10
                    Re: Xerox phaser 7300 keeps displaying low toner

                    Originally posted by jtymabel
                    look at part number 18 and 19.

                    you will see the little foam dampers on 18. just remove whats left and clean.
                    there is also a screw for the top clamshell on the far left edge thats hard to get to.

                    hope this helps
                    It this flags change could be used to resolve, "reseat imaging unit" message.

                    Comment

                    • jtymabel
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Aug 2008
                      • 164

                      #11
                      Re: Xerox phaser 7300 keeps displaying low toner

                      it might. give it a try

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                      • screwdriver08
                        Trusted Tech
                        100+ Posts
                        • Jul 2010
                        • 160

                        #12
                        Re: Xerox phaser 7300 keeps displaying low toner

                        Originally posted by jcontractor
                        It this flags change could be used to resolve, "reseat imaging unit" message.
                        I changed the Flag Kit and I didnt get any of those messages saying to reseat the toner. Go ahead and try it.

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                        • michel
                          Technician
                          • Feb 2011
                          • 27

                          #13
                          Re: Xerox phaser 7300 keeps displaying low toner

                          There's no need to replace the flag kit - simply remove all traces of the old foam damper and add some ballast to the flags to give them a quicker return - you can read my description of the process here: Xerox Phaser 7300 Resource Page - info, tips, free service manual download, resets - Welcome to Michel's Place (michelsplace.fr)

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