Xerox workcentre 7132 "cartridge error"

[screwdriver08]

I have this xerox workcentre 7132 that i had been working on, with the help of the people on this forum i was able to fix it, i have been using it for a long time. Then it says that it is out of yellow toner, so my friend went ahead to change the toner with a new one, but everytime we do that a message shows up "cartridge error" we have taken the toner out and installed again many times but it still says "cartridge error". Does anyone know what needs to be done?

[adriansto]

Re: Xerox workcentre 7132 "cartridge error"

If was used correct partnumber for yellow cartdrige then you need to do IOT NVM initialization.

[screwdriver08]

Re: Xerox workcentre 7132 "cartridge error"

Thanks, can you also help me by telling my how I should do that?

[adriansto]

Re: Xerox workcentre 7132 "cartridge error"

Service manual is a must for a tech.

[screwdriver08]

Re: Xerox workcentre 7132 "cartridge error"

I do have a service manual for the Workcentre 7132, it's just that I don't really know what to do when dealing with IOT NVM initialization

[adriansto]

Re: Xerox workcentre 7132 "cartridge error"

Read the manual chapter 6 and you'll see.

[xander]

Re: Xerox workcentre 7132 "cartridge error"

Replaces the yellow developing tank.

[screwdriver08]

Re: Xerox workcentre 7132 "cartridge error"

Ok, before I did the IU, I put in the old Yellow toner cartridge that I am supposed to replace, and it says %19 remaining and it works. But whenever I put in the NEW Yellow toner cartridge, the error comes up again. I have checked the box of the new toner and on it it says
"Xerox
Yellow Toner
Workcentre 7132, 7232, 7242"

I compared the two toner cartridges and they both look the same except for the labels on it for the Reorder/Recommander #
The old Toners Reorder # is
BLACK 006R01266
YELLOW 006R01267
MAGENTA 006R01268
CYAN 006R01269

and The New Toner
Black 006R01317
YELLOW 006R01263
MAGENTA 006R01264
CYAN 006R01265

So is the new cartridge bad? I have already ordered a set of these Toners, Black Yellow Cyan and Magenta

[adriansto]

Re: Xerox workcentre 7132 "cartridge error"

No the cartdriges are not bad but you need to put in your machine toner with same partnumber like the old one.

[screwdriver08]

Re: Xerox workcentre 7132 "cartridge error"

No the cartdriges are not bad but you need to put in your machine toner with same partnumber like the old one.

Am sorry but I do not really understand what you mean by that.

I did also take the Toner to another Office that has a Xerox workcentre 7132, I tried the new Yellow Toner on it and still it displayed the cartridge error.

[adriansto]

Re: Xerox workcentre 7132 "cartridge error"

Your new toner have partnumber for Europe region and you have in machine toner for US region.

[screwdriver08]

Re: Xerox workcentre 7132 "cartridge error"

So Do I have to order some new toners than? If not then how can I make the machine recognize the Toner from Europe? And work with it?

[screwdriver08]

Re: Xerox workcentre 7132 "cartridge error"

Your new toner have partnumber for Europe region and you have in machine toner for US region.

[tech9]

Re: Xerox workcentre 7132 "cartridge error"

some machines have different billing plans sold / metered

Black Toner Cartridge Metered	006R01262 / 006R01317	Worldwide
Yellow Toner Cartridge Metered	006R01263	Worldwide
Magenta Toner Cartridge Metered	006R01264	Worldwide
Cyan Toner Cartridge Metered	006R01265	Worldwide
Black Toner Cartridge Sold	006R01266 / 006R1318	NA/ESG
Yellow Toner Cartridge Sold	006R01267	NA/ESG
Magenta Toner Cartridge Sold	006R01268	NA/ESG
Cyan Toner Cartridge Sold	006R01269	NA/ESG
Black Toner Cartridge Sold	006R01270	DMO-W/XING
Yellow Toner Cartridge Sold	006R01271	DMO-W/XING
Magenta Toner Cartridge Sold	006R01272	DMO-W/XING
Cyan Toner Cartridge Sold	006R01273	DMO-W/XING
Black Toner Cartridge Neutral	No Part #	Shipped with m/c
Yellow Toner Cartridge Neutral	No Part #	Shipped with m/c
Magenta Toner Cartridge Neutral	No Part #	Shipped with m/c
Cyan Toner Cartridge Neutral	No Part #	Shipped with m/c

[tech9]

Re: Xerox workcentre 7132 "cartridge error"

Toner cartridge Type NVM 740-049 read only	Geographic area NVM 740-047 Read Only
NA/EU = 3	DMO-E/W = 12	All the world (worldwide) = 512
Metered = 3	NA	NA	Worldwide Metered
Sold = 2	NA/ESG Sold	DMO-W/XING Sold	NA
Neutral= 31	NA	NA	Worldwide Neutral

These NVM values cannot be changed once set by reading original toners they can only be changed by a CRUM conversion KIT,