Docucolor 240 help

[Guest]

I have a new docucolor 240 that I just picked up. It has a fiery exp250 and runs copies from the glass just fine. However when the machine starts up, the startup page prints as a solid black page. Any test patterns or pages that I print from the fiery also print as solid black. I can also enter CE mode from the UI and print reports perfectly. But when I go back to the fiery to print, the prints are solid black pages. I can send files to the fiery and set the properties but anything that is printed from the fiery comes out as solid black pages. I have checked cables and restarted the fiery with no change. I did find that one of the brackets that holds the heath sync has fallen off, but the unit still works fine so I am not sure if that is the problem. Any help would be the greatly appreciated.

Thanks,

Rick

[xerotec]

Re: Docucolor 240 help

Check cables from fiery to machine