[Error Code] Fiery connection problem

[jptaylor45]

I have a docucolor 252 with a fiery rip. Whe I go to command workstation to log into the machine I keep getting an error and the conection is lost. I log in to the I/P address and have the same issues, will not stay logged in long enough to do anything. I replaces the cat 5 wire and even the network hub. The maching has no error code and can copy from the glass just fine. Has anyone had this sort of issue?

[RRodgers]

Re: Fiery connection problem

I have a docucolor 252 with a fiery rip. Whe I go to command workstation to log into the machine I keep getting an error and the conection is lost. I log in to the I/P address and have the same issues, will not stay logged in long enough to do anything. I replaces the cat 5 wire and even the network hub. The maching has no error code and can copy from the glass just fine. Has anyone had this sort of issue?

Time for a new hard drive, it happens all the time.

[jptaylor45]

Re: Fiery connection problem

thank you! any idea how I can get the software to put on the new hard drive?

[adriansto]

Re: Fiery connection problem

thank you! any idea how I can get the software to put on the new hard drive?

Do you have an old configuration report ( startup page ) for machine ?
Need to know what software version fiery has.

[jptaylor45]

Re: Fiery connection problem

it is version 2.0

[RRodgers]

Re: Fiery connection problem

thank you! any idea how I can get the software to put on the new hard drive?

Best thing to do is pay a tech, even if you get the software and manage to install it you won't have the patches and security updates that NEED to be done. Want your Fiery hacked and hosting porn sites? Laugh if you will, I've seen it happen.

[jptaylor45]

Re: Fiery connection problem

I am a Tech, just don't have xerox fiery software. I work on KM most of the time, just have this xerox I need to get back up and running. Thanks for your help!

[azehnali]

Re: Fiery connection problem

what do the led's on the fiery say?

[jptaylor45]

Re: Fiery connection problem

after the boot it stops on 00. I did find the install disks for the software and ordered the hard drive

[RRodgers]

Re: Fiery connection problem

I am a Tech, just don't have xerox fiery software. I work on KM most of the time, just have this xerox I need to get back up and running. Thanks for your help!

Then I owe you an apology. We get A LOT of end users on here wanting to do this stuff on there own. I just assumed you were one of them. I was going to say try the Konica OS for the fiery and see if that works.
Good luck.

[jptaylor45]

Re: Fiery connection problem

It's ok. Thank you for your help.