xerox dc242 problem printing

[costou]

Hello,

I have a DC242 with fiery controller, when I print something from a computer or sending directly something from the fiery, i have a problem like you can see in the 3 photos.

I intempt to send something from pdf, photoshop, word, always the same thing.

In copy mode, no problem, all is OK, so i think a problem from cable or i don't know what.

If somebody had the same things.....

Thank you.

Laurent01.jpg02.jpg03.jpg

[fogra27]

Re: xerox dc242 problem printing

1) flip over and reseat the thick cable from fiery to machine
2) reinstall fiery SW
3) reset nvm in the machine...

cheers...

[costou]

Re: xerox dc242 problem printing

thanks for your answer.
1) cable seems to be ok, i flip it, and the same
3) i reset all the NVM, and it's the same
2)i'm searching the soft to reinstall it, when i find it, i will say to you what happen.

thanks

[azehnali]

Re: xerox dc242 problem printing

try switching the cable from scanner to copier with the fiery cable
they are the same
if not reload software

[adriansto]

Re: xerox dc242 problem printing

thanks for your answer.
1) cable seems to be ok, i flip it, and the same
3) i reset all the NVM, and it's the same
2)i'm searching the soft to reinstall it, when i find it, i will say to you what happen.

thanks

Did you try to reseat boards and memory simm from inside Fiery ?
Also take a look at the heatsink for processor.

[123cbboy123]

Are you sure the copy is fine.it seems like ibt cleaner faulty
Chech internal pages from diagnostic,are fine?