WCP 65 error communicating to scanner

[Enzo]

Hello friends. I have a notebook with Windows XP sp2. Yesterday I have formatted and now I can not to make the scans from the machine into my computer! Can anyone help me configure my computer? thanks

[adriansto]

Re: WCP 65 error communicating to scanner

Hello friends. I have a notebook with Windows XP sp2. Yesterday I have formatted and now I can not to make the scans from the machine into my computer! Can anyone help me configure my computer? thanks

Disable firewall from WinXP
Also have a user name and password for scan user.
Read the help Q. & A. on www.xerox.com

[Enzo]

Re: WCP 65 error communicating to scanner

Disable firewall from WinXP
Also have a user name and password for scan user.
Read the help Q. & A. on www.xerox.com

hello friend. The firewall is disabled. I put all the necessary settings in the machine and via the web, but the scan does not work!

[adriansto]

Re: WCP 65 error communicating to scanner

hello friend. The firewall is disabled. I put all the necessary settings in the machine and via the web, but the scan does not work!

Which method you choose - scan to ftp or scan to smb, scan to home ?

[Enzo]

Re: WCP 65 error communicating to scanner

Which method you choose - scan to ftp or scan to smb, scan to home ?

Then. I have the machine connected to the notebook. Yesterday I formatted the computer and I lost all the settings of my computer but not the machine! On the machine were the same as ever, that is, when the scan worked. So the problem is to configure the computer again. I do not remember what the technician did the first time!
I remember only that he could not configure it. In the end I only remember that he has enabled FTP from Windows settings and put the password in my Windows account. I did this procedure but does not work!

[adriansto]

Re: WCP 65 error communicating to scanner

Post here the configuration report face two with scanning settings.

[Enzo]

Re: WCP 65 error communicating to scanner

Senza titolo-2.jpgSenza titolo-3.jpg

Post here the configuration report face two with scanning settings.

this is the report of the machine

[adriansto]

Re: WCP 65 error communicating to scanner

You don't have defined the path in netork scanning default repository and network scanning template pool
If you use embedded ftp from WinXP the path is / xxxx or \xxxx.
/ or \ represent C:\Inetpub\ftproot and xxxx is a folder in ftproot folder where user enzo have write and read rights
Also in WebUI interface of machine you must enter the password for user enzo. This field don't appear in config report but it exist in WebUi interface.

[Enzo]

Re: WCP 65 error communicating to scanner

My friend, the file transfer to my computer does not work!
I put as the path: C: but it does not work! Also because it gives me error if I insert other paths, type C:\Documents and Settings\Enzo\Documenti\XEROX (this is the folder where I put the files). I think the problem is in computer that has lost the settings, even if I put all the same settings as before formatting.

[adriansto]

Re: WCP 65 error communicating to scanner

In this case you must choose scan to home and the path is \xerox.
Or the root for ftpuser = enzo need to be c:\........\My Documents.

[Enzo]

Re: WCP 65 error communicating to scanner

Friend, I fixed it! Basically the settings were right but in my computer was not enabled IIS! Thank you.

[Enzo]

Re: WCP 65 error communicating to scanner

In this case you must choose scan to home and the path is \xerox.
Or the root for ftpuser = enzo need to be c:\........\My Documents.

hello friend. scanning now works. the only thing that is different from before is that now, before I start scanning, it asks me to enter username and password. how can I remove it?