xerox workcentre 5225 116.331 error code

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • javier4065
    Trusted Tech
    • Feb 2007
    • 251

    xerox workcentre 5225 116.331 error code

    My problem is the following. Xerox workcentre 5225 display says 116.331 What Can I do to solve it . thanks.
  • livewire
    Senior Tech
    500+ Posts
    • Sep 2011
    • 606

    #2
    Re: xerox workcentre 5225 116.331 error code

    Hi,

    Switch the power off, remove the HD, switch the power on, wait until machine warming up.
    Switch the power off, reinstall the HD, and switch the power on.

    Comment

    • zagrex
      Technician
      50+ Posts
      • Dec 2011
      • 63

      #3
      Re: xerox workcentre 5225 116.331 error code

      116-331 Invalid Log Information RAP

      Description

      A log error is detected.


      Initial Action

      Power Off/On


      Procedure

      Remove the HD, switch off the power, reinstall the HD, and switch on the power.
      If the problem persists perform Hard Disk Diagnostic Program.
      If the problem persists replace the HDD ( PL 9.2).
      If the problem persists, replace the ESS PWB ( PL 9.2).

      Purpose

      NOTE:
      HDD initialization using the UI-Diagnostic is only for Partition A.



      Procedure

      1. Access Diagnostic Routines.
        1. Enter UI Diagnostics ( UI Diagnostic Mode).

      2. Select Sub System.
      3. Select Initialize Hard Disk and select Partition A.
      4. Press the Start button and select Yes.
      5. When Partition A has been initialized is displayed, select Confirm.

      NOTE:
      After the above procedure, Partition A will be initialized.










      Originally posted by javier4065
      My problem is the following. Xerox workcentre 5225 display says 116.331 What Can I do to solve it . thanks.

      Comment

      • javier4065
        Trusted Tech
        • Feb 2007
        • 251

        #4
        Re: xerox workcentre 5225 116.331 error code

        Thanks, I removed hdd disk and display says 016.210. How can I enter to service mode in this model, Maybe press "0" like others xerox models. thanks.

        Comment

        • livewire
          Senior Tech
          500+ Posts
          • Sep 2011
          • 606

          #5
          Re: xerox workcentre 5225 116.331 error code

          Yes,
          Press and Hold (0), then (Start)
          Passcode: 6789

          Comment

          Working...