Phaser 7760 RAM error message

[Scarecrow]

Getting a RAM error message after trying to reload firmware. Machine seemed to reboot during the reload process and I am currently unable to clear the RAM error - unable to get into diagnostics. The original problem was a dead machine and I found the image processor board with five volts shorted. Was not able to get the machine back to normal after replacing that board: continuous reboot, install metered black cartridges message. Tried to reload firmware to solve this issue.

Anybody have any ideas? Thanks! Glenn

[JustManuals]

Re: Phaser 7760 RAM error message

Sounds like you're f_cked.

[Scarecrow]

Re: Phaser 7760 RAM error message

Sounds like you're f_cked.

I've been that way serveral times in the past - most of the time there is an availabnle solution. If I find it, I will post it. Or maybe someone will help out.


Glenn

[Scarecrow]

Re: Phaser 7760 RAM error message

[QUOTE=Scarecrow;327641]I've been that way serveral times in the past - most of the time there is an availabnle solution. If I find it, I will post it. Or maybe someone will help out.

Turned out to be bad ram (!). Evidently, there are at least 2 image processor bds.One will take only 1 stick, there will accept 2. If I put the good IP/w the 2 good ram sticks in the bad 7760, the same message will come up - fooled me. It had 2 bad ram sticks and a shorted ip brd.

Glenn