7665 Network Controller Unavailable

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  • 15Degrees
    Technician
    • Dec 2012
    • 26

    #1

    7665 Network Controller Unavailable

    Hi Guys

    On my 7665 "7665 Network Controller Unavailable"

    That message greeted me this morning What can I do please? I have tried rebooting and it is connected to the network as I can see it in my router.

    Cheers
  • 15Degrees
    Technician
    • Dec 2012
    • 26

    #2
    Re: 7665 Network Controller Unavailable

    Where can I download the latest software version from and do a reinstall please? Cant find it on the Xerox website at all

    Comment

    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2383

      #3
      Re: 7665 Network Controller Unavailable

      Originally posted by 15Degrees
      Where can I download the latest software version from and do a reinstall please? Cant find it on the Xerox website at all
      You have Patriot or Lexington machine ?

      Comment

      • 15Degrees
        Technician
        • Dec 2012
        • 26

        #4
        Re: 7665 Network Controller Unavailable

        Hmm looks like software is corrupted as i dont have access to the web panel and if I press the admin button the machine I get "binding error" message.

        Any ideas how I can resolve would be appreciated please?

        Comment

        • 15Degrees
          Technician
          • Dec 2012
          • 26

          #5
          Re: 7665 Network Controller Unavailable

          Originally posted by adriansto
          You have Patriot or Lexington machine ?
          Hiya and a happy new year How do i tell? It says workcentre 7665 on the front but thats all..

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2383

            #6
            Re: 7665 Network Controller Unavailable

            Reload machine software

            Comment

            • adriansto
              Service Manager

              Site Contributor
              VIP Subscriber
              1,000+ Posts
              • Nov 2007
              • 2383

              #7
              Re: 7665 Network Controller Unavailable

              Originally posted by 15Degrees
              Hiya and a happy new year How do i tell? It says workcentre 7665 on the front but thats all..
              I sent you pm.
              Look at an old configuration report from machine

              Comment

              • 15Degrees
                Technician
                • Dec 2012
                • 26

                #8
                Re: 7665 Network Controller Unavailable

                Originally posted by adriansto
                Reload machine software
                Ok but?

                1. Where do I get the latest software from as i could not find it anywhere?
                2. How do i reload it is I have no access to web panel? Some simple steps please?

                Your help is much appreaciated..

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