DC252 + External Fiery endless printing

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  • adeyemi
    Trusted Tech

    250+ Posts
    • Apr 2010
    • 378

    #1

    DC252 + External Fiery endless printing

    Hello all,
    I have a funny problem on my DC252 with external fiery EX250 controller. When a job is sent to it, it prints quite right but the machine keeps running endlessly until it is interrupted by (say for example) opening the front door. As soon as the front door is closed again, it reprints the same job and keeps on running again. The only way to terminate is to cancel from command work station or switch the machine off. This does not happen when copying, in this case it works as normal. I have tried another fiery HD, replaced the fiery motherboard, its RAM's and even the cable between fiery and machine. On the machine, i have changed the MCU and the Control unit containing the ESS pwb, the Ess nvm, the machine HD etc.
    I guess the only thing i'm yet to do is to replace the machine! Any help will be appreciated.
    Dgtal
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2383

    #2
    Re: DC252 + External Fiery endless printing

    Nice !
    Before to change the copier try to load the machine software ( firmware )

    Comment

    • adeyemi
      Trusted Tech

      250+ Posts
      • Apr 2010
      • 378

      #3
      Re: DC252 + External Fiery endless printing

      Originally posted by adriansto
      Nice !
      Before to change the copier try to load the machine software ( firmware )

      Thanks friend, i tried this suggestion today and reloaded the machine sw, but the problem is still not corrected. Any other ideas?
      Regards.
      Dgtal

      Comment

      • bojans
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1313

        #4
        Re: DC252 + External Fiery endless printing

        Did you try to reload Fiery software?

        Comment

        • RiverRat

          #5
          Re: DC252 + External Fiery endless printing

          Are these PDF's or all files reguardless?
          Import a PDF job "direct" into the Fiery print que. See if the same thing still happens.
          If it does, then you need to reload the Machine SW and the Fiery SW both. It's not a board or HD issue. Something is corrupt during the RIP process between the stand alone and the image process Vsel pwb.
          If it does not..
          You will just need to reload the print driver.

          Comment

          • adeyemi
            Trusted Tech

            250+ Posts
            • Apr 2010
            • 378

            #6
            Re: DC252 + External Fiery endless printing

            Thanks all. Well, it happens for all files even with the internal test prints from the fiery and even the test page. I changed the fiery hd (which holds the fiery sw) before and now I have reloaded the machine sw. It happens regardless of which system is sending the job, this eliminates the print driver i suppose. This equipment seem to be performing some magic, isn't????!!!!!
            Dgtal

            Comment

            • adriansto
              Service Manager

              Site Contributor
              VIP Subscriber
              1,000+ Posts
              • Nov 2007
              • 2383

              #7
              Re: DC252 + External Fiery endless printing

              Do you have the nvm sheet for this machine.
              Compare nvm from sheet with nvm from machine ! Sisif work !

              Comment

              • adeyemi
                Trusted Tech

                250+ Posts
                • Apr 2010
                • 378

                #8
                Re: DC252 + External Fiery endless printing

                I guess it should still be where its kept in tray 1. In other words resetting the nvm to default might correct the problem? That is in case i can't find the sheet? I'll check this option. Thanks.
                Last edited by adeyemi; 02-02-2013, 11:45 PM.
                Dgtal

                Comment

                • wtroll
                  Technician

                  50+ Posts
                  • May 2008
                  • 85

                  #9
                  Re: DC252 + External Fiery endless printing

                  Originally posted by adeyemi
                  Hello all,
                  I have a funny problem on my DC252 with external fiery EX250 controller. When a job is sent to it, it prints quite right but the machine keeps running endlessly until it is interrupted by (say for example) opening the front door. As soon as the front door is closed again, it reprints the same job and keeps on running again. The only way to terminate is to cancel from command work station or switch the machine off. This does not happen when copying, in this case it works as normal. I have tried another fiery HD, replaced the fiery motherboard, its RAM's and even the cable between fiery and machine. On the machine, i have changed the MCU and the Control unit containing the ESS pwb, the Ess nvm, the machine HD etc.
                  I guess the only thing i'm yet to do is to replace the machine! Any help will be appreciated.

                  Hi,
                  are you sure that DC252 may works with an EX250 controller?
                  I know the correct external controller is EX260.
                  Regards.

                  Comment

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