Xerox DC5000 'heat roll needs adjustment' error

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  • merciaimage
    • Jun 2025

    #1

    [Error Code] Xerox DC5000 'heat roll needs adjustment' error

    hi there

    My names Jamie and i'm up a certain creek without a certain implement. I can't get a xerox engineer out and my DC5000 is telling me on 'adjusting image quality' that the heat roll needs adjustment. I'm in the middle of a huge job (always the way) and was wondering if there is anything I could do. It's occured after solving the error 10-357 10-387 problem where toner had covered the sensor on at the back of the paper carriage module which i've solved but know i'm getting the heat roll adjustment error. i've tried powering down and leaving for an hour but i'm still getting it. I would be really appreciative of any help.

    Regards
    Jamie
  • davidj7
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2009
    • 1107

    #2
    Re: Xerox DC5000 'heat roll needs adjustment' error

    do a search in the xerox forum . this problem and the solution is listed there
    a machine is only as good as your tech : source:screwtape ; the scary one

    Comment

    • merciaimage

      #3
      Re: Xerox DC5000 'heat roll needs adjustment' error

      Originally posted by davidj7
      do a search in the xerox forum . this problem and the solution is listed there

      Hi David

      I thought this WAS the Xerox forum. I did a search under DC5000 heat roll adjustment and didn't get anything.

      You wouldn't be a sport and point me in the general direction would you. I've got a 16ft x 3ft x 3ft paperweight downstairs!!

      J

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      • bojans
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1313

        #4
        Re: Xerox DC5000 'heat roll needs adjustment' error

        https://www.google.com/search?q=heat...ums%2Fxerox%2F

        http://www.copytechnet.com/forums/xerox/49993-dc5000-warming-up.html


        http://www.copytechnet.com/forums/xe...-reseated.html

        Comment

        • adriansto
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Nov 2007
          • 2383

          #5
          Re: Xerox DC5000 'heat roll needs adjustment' error

          I presume you check the fuser circuit breaker situated at the down rear of the machine !

          Comment

          • merciaimage

            #6
            Re: Xerox DC5000 'heat roll needs adjustment' error

            Originally posted by adriansto
            I presume you check the fuser circuit breaker situated at the down rear of the machine !
            I've got two black link cables from the Creo and the Xerox control PC plugged into the engine. Anywhere near there?

            Comment

            • merciaimage

              #7
              Re: Xerox DC5000 'heat roll needs adjustment' error

              Originally posted by adriansto
              I presume you check the fuser circuit breaker situated at the down rear of the machine !

              HOLY MOTHER OF GOD!!!! THAT'S IT.

              A man i've never met before called Adriano has just moved into my 'all time top 5 favourite people of all time ever'. Along with Kevin Spacey, Stephen Fry, Margaret Thatcher and my mum.

              Thanks very VERY much. If you're ever in midlands in UK drop me a line and i'll get you drunk.

              J
              Last edited by Guest; 03-14-2013, 11:44 AM. Reason: because I can

              Comment

              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2383

                #8
                Re: Xerox DC5000 'heat roll needs adjustment' error

                Originally posted by merciaimage
                I've got two black link cables from the Creo and the Xerox control PC plugged into the engine. Anywhere near there?
                Sent photo by email

                Ok I accept the drink but in 2014 year when I can to go in UK.
                Glad to helped you !

                Comment

                • davidj7
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jan 2009
                  • 1107

                  #9
                  Re: Xerox DC5000 'heat roll needs adjustment' error

                  well i am glad you solved the issue . i would suggest u get the edoc and pws if u r gonna keep the machine running
                  a machine is only as good as your tech : source:screwtape ; the scary one

                  Comment

                  • davidj7
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jan 2009
                    • 1107

                    #10
                    Re: Xerox DC5000 'heat roll needs adjustment' error

                    adriansto he is worshiping u with beer lol
                    a machine is only as good as your tech : source:screwtape ; the scary one

                    Comment

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