DC240 Fixing Issue

[Guest]

Hi Everyone,

my DC240 can't fixing black toner on plain paper with plain settings. If I print higher coverage than text the black toner not fixed. The problem comes with BW and Color mode too, and even with Xerox test pages. I tried to change the fuser but it not solved the problem.

Please see the illustration pictures here: https://picasaweb.google.com/1166741...eat=directlink

Please let me know if somebody has experience with this problem! Thanks a lot,
Norbert

[Tinochka]

Re: DC240 Fixing Issue

Hi Everyone,

my DC240 can't fixing black toner on plain paper with plain settings. If I print higher coverage than text the black toner not fixed. The problem comes with BW and Color mode too, and even with Xerox test pages. I tried to change the fuser but it not solved the problem.

Please see the illustration pictures here: https://picasaweb.google.com/1166741...eat=directlink

Please let me know if somebody has experience with this problem! Thanks a lot,
Norbert

1. Are you using genuine toner?
2. What fuser did you try? Was it new or used?
3. What is the media? Sometimes humidity of the paper could be too high, try different ones.

[nmonos]

Re: DC240 Fixing Issue

1. Are you using genuine toner?
2. What fuser did you try? Was it new or used?

Hello Tinochka,

thanks for fast reply! I use genuine Xerox toners and I tried with a fuser what I got from an other machine which is working very well. The other machine also works with my fuser well.

[Tinochka]

Re: DC240 Fixing Issue

Hello Tinochka,

thanks for fast reply! I use genuine Xerox toners and I tried with a fuser what I got from an other machine which is working very well. The other machine also works with my fuser well.

The only causes are the media or wrong nvm.
First try different paper

[nmonos]

Re: DC240 Fixing Issue

The only causes are the media or wrong nvm.
First try different paper

I did it. With same result. It's a long issue, we fight them about 2 months. The room where the machine stayed is well conditioned. The paper stocks are in the same room. We don't have problem any other media (even with 300gsm card stock) just with plain papers.

Can you help me which nvm values are affected with paper settings? Can I change them in UI without PWS?
Thanks!

[Tinochka]

Re: DC240 Fixing Issue

I did it. With same result. It's a long issue, we fight them about 2 months. The room where the machine stayed is well conditioned. The paper stocks are in the same room. We don't have problem any other media (even with 300gsm card stock) just with plain papers.

Can you help me which nvm values are affected with paper settings? Can I change them in UI without PWS?
Thanks!

I'll see NVMs letter. I dont have my laptop with me now. sorry

[adriansto]

Re: DC240 Fixing Issue

For me looks like you have too much toner on the paper. High colours densities.
First try to do MaxSetup adjustments.

[nmonos]

Re: DC240 Fixing Issue

For me looks like you have too much toner on the paper. High colours densities.
First try to do MaxSetup adjustments.

Hi Adriansto,

yes, this is the other issue with my machine. All colors has too high density. I hope the density adjustment will help me in fixing issue too. I will try it and refer you on Monday.

Thanks for help,
Norbert

[nmonos]

Re: DC240 Fixing Issue

Hi everyone,

my issue is solved after I made a Max setup adjustment and I modyfied the NVM values that Bojan sent me.
Thnks for help!

[bojans]

Re: DC240 Fixing Issue

You're welcome

[zagrex]

Re: DC240 Fixing Issue

Check the settings for the paper weight
Fix problem

Hi Everyone,

my DC240 can't fixing black toner on plain paper with plain settings. If I print higher coverage than text the black toner not fixed. The problem comes with BW and Color mode too, and even with Xerox test pages. I tried to change the fuser but it not solved the problem.

Please see the illustration pictures here: https://picasaweb.google.com/1166741...eat=directlink

Please let me know if somebody has experience with this problem! Thanks a lot,
Norbert