I really need some help on this one. I have a Xerox 4110 with a fault code 062-380. I have cleaned the optics and white strip. I have re-initialized the system more than once. If I turn the unit off, and unplug it, it will come ready, but if I restart it, the code comes back. The manual says to change the ccd and lens. I want to know if anyone has had this problem and if there is something I can do before ordering the expensive parts the manual says I need.
4110 Code 062-380
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