Fuji xerox colour problem

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  • Hong1007
    Technician
    • Nov 2013
    • 41

    #1

    [Dead] Fuji xerox colour problem

    Hi all,

    After i service the machine print the palette list come out double image, after i change the laser unit& mcu board same the problem
    how to solve the problem !
    please help

    thanks
    Attached Files
  • livewire
    Senior Tech

    500+ Posts
    • Sep 2011
    • 608

    #2
    Re: Fuji xerox colour problem

    for which model is it?

    Comment

    • Hong1007
      Technician
      • Nov 2013
      • 41

      #3
      Re: Fuji xerox colour problem

      Originally posted by livewire
      for which model is it?
      Fuji xerox document centre c360

      Comment

      • davidj7
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jan 2009
        • 1107

        #4
        Re: Fuji xerox colour problem

        what did you do on your service of this machine?
        a machine is only as good as your tech : source:screwtape ; the scary one

        Comment

        • Hong1007
          Technician
          • Nov 2013
          • 41

          #5
          Re: Fuji xerox colour problem

          Originally posted by davidj7
          what did you do on your service of this machine?
          I change the itb belt and sevices thr ros unit after print out like tat

          Comment

          • davidj7
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jan 2009
            • 1107

            #6
            Re: Fuji xerox colour problem

            looks like IBT belt issue to me
            a machine is only as good as your tech : source:screwtape ; the scary one

            Comment

            • bojans
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2008
              • 1313

              #7
              Re: Fuji xerox colour problem

              You should do registration procedure to solve this problem. You;ll need PWS

              Comment

              • Hong1007
                Technician
                • Nov 2013
                • 41

                #8
                Re: Fuji xerox colour problem

                Originally posted by bojans
                You should do registration procedure to solve this problem. You;ll need PWS
                How to do?? Can teach me

                thanks

                Comment

                • bojans
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2008
                  • 1313

                  #9
                  Re: Fuji xerox colour problem

                  I don't have this model in Europe(c360), but it should be the same like Europe models.
                  Do you have Xerox PWS?
                  It's a laptop with Xerox diagnostic programs.
                  If you don't have it, there is no way anyone could teach you.
                  Send me a picture with touch screen of this machine. If it's big one there could be a way to enter diagnostic.

                  Comment

                  • Hong1007
                    Technician
                    • Nov 2013
                    • 41

                    #10
                    Re: Fuji xerox colour problem

                    Originally posted by bojans
                    I don't have this model in Europe(c360), but it should be the same like Europe models.
                    Do you have Xerox PWS?
                    It's a laptop with Xerox diagnostic programs.
                    If you don't have it, there is no way anyone could teach you.
                    Send me a picture with touch screen of this machine. If it's big one there could be a way to enter diagnostic.
                    I dont hv pws
                    Attached Files

                    Comment

                    • davidj7
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jan 2009
                      • 1107

                      #11
                      Re: Fuji xerox colour problem

                      get PWS :-)
                      a machine is only as good as your tech : source:screwtape ; the scary one

                      Comment

                      • Hong1007
                        Technician
                        • Nov 2013
                        • 41

                        #12
                        Re: Fuji xerox colour problem

                        Originally posted by davidj7
                        get PWS :-)

                        Want pws??? Any got sell??

                        Comment

                        • davidj7
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Jan 2009
                          • 1107

                          #13
                          Re: Fuji xerox colour problem

                          look in the sale section there is one or two offers
                          a machine is only as good as your tech : source:screwtape ; the scary one

                          Comment

                          • Hong1007
                            Technician
                            • Nov 2013
                            • 41

                            #14
                            Re: Fuji xerox colour problem

                            Originally posted by davidj7
                            look in the sale section there is one or two offers
                            Ok

                            anyway thanks ur reply

                            thanks!

                            Comment

                            • simonhien
                              Technician
                              • Mar 2013
                              • 16

                              #15
                              Re: Fuji xerox colour problem

                              PSW it mean Portable Service Workstaion, it is a software Fujixerox supplies to their technicians to do service on their MFD. your problem seem to be mistake from IBT Belt, let check your IBT Belt Assembly, does it rotate smooth or install correctly or replace a new belt.

                              Comment

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