Xerox ColorQube 9301 will not boot into UI, Machine Locked in UI

[adriansto]

Re: Xerox ColorQube 9301 will not boot into UI, Machine Locked in UI

Look at the papers which comes with the machine or look into the machine trays.
May be you find a configuration report or test print with software version printed on it.

[LamsterPaul]

Re: Xerox ColorQube 9301 will not boot into UI, Machine Locked in UI

Look at the papers which comes with the machine or look into the machine trays.
May be you find a configuration report or test print with software version printed on it.

Is there any preperation of the usb stick needed to make the usb stick bootable ?
for make an altboot ?
i have an pws laptop with gsm lock, but old, so it will not work on the newer colorqube
pws 9.0 but no subcription for softwareupdate

[LamsterPaul]

Re: Xerox ColorQube 9301 will not boot into UI, Machine Locked in UI

Is there any preperation of the usb stick needed to make the usb stick bootable ?
for make an altboot ?
i have an pws laptop with gsm lock, but old, so it will not work on the newer colorqube
pws 9.0 but no subcription for softwareupdate

I've found some infos,
the problem is allready in the post booting process, before the altboot can be initalized,
i will test it out tommorrow and will look for the flashing code of the mainboard

thank for help

[LamsterPaul]

baybe I found the fault

I have an flasing error in the POST faultcode at the Single Board Controller and on the IME Controller too

it will says: 321 (ENG_SC_CONNECT_FAULT)
CABLE Error and CPU error lamps off are off on the IME , ENGINE and Error-led will flashing the code
that means:
IME Blink Condition B

in the ServiceManual there stand that I should replace the IME Controller PWS

have someone an hint or an used IME Controller Around for sell ?
on the Board is the Nummer: 960K58923 but at the Spare Part Catalog of the 9303 is a different number (960K66590) ?
and how much can cost this unit ?

thanks
Paul

[LamsterPaul]

Re: baybe I found the fault

I've replace the imu board, but i have still the same error on it,
Eng_sc_connect_fault 321

it is an post fault, can i go to altboot wenn i have an post fault like this ?


i've found a small gear on the upper paper tray in machine,
have not found where there are missing yet,
could this also produce this fault ?

paul

I have an flasing error in the POST faultcode at the Single Board Controller and on the IME Controller too

it will says: 321 (ENG_SC_CONNECT_FAULT)
CABLE Error and CPU error lamps off are off on the IME , ENGINE and Error-led will flashing the code
that means:
IME Blink Condition B

in the ServiceManual there stand that I should replace the IME Controller PWS

have someone an hint or an used IME Controller Around for sell ?
on the Board is the Nummer: 960K58923 but at the Spare Part Catalog of the 9303 is a different number (960K66590) ?
and how much can cost this unit ?

thanks
Paul

[LamsterPaul]

Re: baybe I found the fault

I'm on the end, i've look all the diagnose procedures without any solution,
altboot also will not work, because fault fast before initalize the altboot process
the problem was allready in the POST,
cable error ???

is it possible, to connect direct into the UI with an PWS Laptop ?
connector is available

to upgrade, i think the problem is an software issue,

I had an old PWS laptop for xerox 3535 and had peformed there also an update with success
But had no diag software for the colorqube 9301
And no gsm account for download it


Have someone a hint or solution before i call the xerox custom support ?
i hope that the travel and looking for the fault will not cost more that the machine is worth


Thanks
paul

I've replace the imu board, but i have still the same error on it,
Eng_sc_connect_fault 321

it is an post fault, can i go to altboot wenn i have an post fault like this ?


i've found a small gear on the upper paper tray in machine,
have not found where there are missing yet,
could this also produce this fault ?

paul

[LamsterPaul]

Re: baybe I found the fault

Have found the fault !
it was a bad harddisk, i've replaced it,
boot it will the PWS laptop und reinstalled the software, took near 2 days to find the i/o error of the hdd
Had to make come calibrations and a loose gear and have now a working 9301 with 80.000 clicks for around 700usd, that was a good deal

thanks for your help !