docucolor 240 not starting

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  • almerico
    Technician
    • Oct 2012
    • 58

    #1

    [Dead] docucolor 240 not starting

    Hello everyone, while updating the firmweare my docucolor 240 went wrong and since then no longer loads. The progress bar stops at the first and only DAFTgoes up and down. The DC240 will not start with no alternate boot. I have the pws and the floppy disk NVM. How can I restore everything as other alternative? Thanks in advance. and sorry for my English.
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2384

    #2
    Re: docucolor 240 not starting

    Post a image of the pws you have. What firmware was before and what sw version did you tried to update ?

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    • almerico
      Technician
      • Oct 2012
      • 58

      #3
      Re: docucolor 240 not starting

      I have the pws version 1.0 (as soon as possible I put the photo). As for the firmweare I used EFIGS all in one version 1.210.6. However I have previously saved settings DC 240 by pws. There is no way to put the whole thing, because now the pws does not connect to DC 240.

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      • adriansto
        Service Manager

        Site Contributor
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        1,000+ Posts
        • Nov 2007
        • 2384

        #4
        Re: docucolor 240 not starting

        Something wrong in paradise - 1.210.xx is for dc242-260 machine.
        Really did you uploaded this file version ?

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        • almerico
          Technician
          • Oct 2012
          • 58

          #5
          Re: docucolor 240 not starting

          I think so, I confirm to you soon. How can I restore it?

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          • adriansto
            Service Manager

            Site Contributor
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            • Nov 2007
            • 2384

            #6
            Re: docucolor 240 not starting

            Originally posted by almerico
            I think so, I confirm to you soon. How can I restore it?
            Never happen to me this. Probably you need to change some electronic boards.

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            • almerico
              Technician
              • Oct 2012
              • 58

              #7
              Re: docucolor 240 not starting

              I tried to install both the R1 ROM MF that the card NVM (where the battery) on a DC 250 to a colleague of mine and they work well. I also tried to connect the HDD to the computer but does not recognize it as a hard drive. I do not know if changing HDD takes a softweare system administrator about it.
              Adriansto, thanks to the aid that you're giving me.

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              • almerico
                Technician
                • Oct 2012
                • 58

                #8
                Re: docucolor 240 not starting

                I tried to connect hdd to the computer but is not recognized. I was wondering if it was possible to reinstall the softweare HDD and firmweare the USB port (type B) with stick to 8gb. Before making trouble ....... best to ask. thanks

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                • adriansto
                  Service Manager

                  Site Contributor
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                  1,000+ Posts
                  • Nov 2007
                  • 2384

                  #9
                  Re: docucolor 240 not starting

                  Do you have service manual for this machine ?

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                  • almerico
                    Technician
                    • Oct 2012
                    • 58

                    #10
                    Re: docucolor 240 not starting

                    yes, I can do something to put everything back as it was? thanks Adriansto

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                    • adriansto
                      Service Manager

                      Site Contributor
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                      1,000+ Posts
                      • Nov 2007
                      • 2384

                      #11
                      Re: docucolor 240 not starting

                      And find you into service manual a procedure for reloadind firmware using usb ports or usb stick memory ?
                      If machine accepted the wrong firmware file and the flash devices from CCM electronic board was writed then you cant communicate with machine anymore.

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                      • almerico
                        Technician
                        • Oct 2012
                        • 58

                        #12
                        Re: docucolor 240 not starting

                        then I should change some cards (type MF-ROM and NVM)?

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