Xerox WorkCentre 7120 paper jam only when printing black

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  • Detonation
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2010
    • 406

    #1

    Xerox WorkCentre 7120 paper jam only when printing black

    I have 2 Xerox WorkCentres 7120 with the same problem: they work fine when printing color, but jam when printing black. The jam occurs just before the fuser. It is like something is resisting the ITB or something like that, because the part of the image that has been transferred to the paper, looks 'compressed', as if the ITB has been rotating to slowly. I have tried replacing the black drum, ITB and 2nd BTR to no avail. Would anyone have a clue? Any help is greatly appreciated.
  • greenbean
    Midwest Regional Manager

    Site Contributor
    • Jun 2014
    • 27

    #2
    Re: Xerox WorkCentre 7120 paper jam only when printing black

    That is a strange sounding issue. More strange is that two machines are doing the same thing. What fault codes are you getting? Are both machines in the same location? Check your fault codes and then search searchlite for possible matches.

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    • Detonation
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2010
      • 406

      #3
      Re: Xerox WorkCentre 7120 paper jam only when printing black

      It's 077-110. Searchlite doesn't give me any results unfortunately

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      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2386

        #4
        Re: Xerox WorkCentre 7120 paper jam only when printing black

        Loosing of drive to IBT assy.
        The easy way is to replace IBT assy.
        The hard way is to dismantle the IBT assy and check mechanical components. Also there, into IBT assy, are 1btr's metal only.

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        • Detonation
          Trusted Tech

          Site Contributor
          250+ Posts
          • Feb 2010
          • 406

          #5
          Re: Xerox WorkCentre 7120 paper jam only when printing black

          Thanks will check this. Already replaced the ITB assy with another from (at least as far as I knew) ok model, but will double check!

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          • Nzer
            Technician
            • Sep 2014
            • 34

            #6
            Re: Xerox WorkCentre 7120 paper jam only when printing black

            Originally posted by greenbean
            That is a strange sounding issue. More strange is that two machines are doing the same thing. What fault codes are you getting? Are both machines in the same location? Check your fault codes and then search searchlite for possible matches.
            Odd that it is on two machines and only black but this fault can be caused by faulty POB sensor or slipping regi clutch, maybe the faster speed of the drives for b&w makes the problem worse, also found a searchlite tip 1303102. Mentions a missing screw causing loss of drive to the ibt assy - will have a clucking noise if this is the case

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            • Detonation
              Trusted Tech

              Site Contributor
              250+ Posts
              • Feb 2010
              • 406

              #7
              Re: Xerox WorkCentre 7120 paper jam only when printing black

              Theoretically, b/w speed and color speed should be the same... However, replaced entire registration transport assy + ITB assy, same problem

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              • Detonation
                Trusted Tech

                Site Contributor
                250+ Posts
                • Feb 2010
                • 406

                #8
                Re: Xerox WorkCentre 7120 paper jam only when printing black

                By the way, sometimes it doesn't jam, but I have the following defect in the print. Again, only in b/w, not in full colour.
                Attached Files

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                • adriansto
                  Service Manager

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                  1,000+ Posts
                  • Nov 2007
                  • 2386

                  #9
                  Re: Xerox WorkCentre 7120 paper jam only when printing black

                  When you print only black the only one active 1btr inside de IBT. The others colour 1btr's are retracted.
                  Check also the mechanical assy that drive the IBT mechanism.

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                  • Corder
                    Trusted Tech

                    100+ Posts
                    • Nov 2014
                    • 105

                    #10
                    Re: Xerox WorkCentre 7120 paper jam only when printing black

                    If this problem occurs only in mono print I'd start from IBT retraction mechanics on the printer side.

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                    • Nzer
                      Technician
                      • Sep 2014
                      • 34

                      #11
                      Re: Xerox WorkCentre 7120 paper jam only when printing black

                      Some info from Fuji fault database - for a DCIV2260 ( believe this to be Fuji equivalent) -part# may differ -link guide part is listed in the drives section


                      Question - 077-110 Paper jams in IBT area just before registration assy.Replaced Drum/ IBT drive assy., all drums, Registration assy, 2nd BTR assy.
                      Cause - Tension on IBT Drive
                      Solution - Replace Link Guide Assy (032K06530)Thanks Anil

                      -----------------------------------------

                      Question - 077-110/ POB Sensor On Jam
                      Cause - Defect of POB sensor.
                      Solution - The rotation of Main Drive Motor is OK. The operation of Take Away Clutch is OK. Operation OK of Regi. Clutch.Exchange of POB sensor.

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                      • Corder
                        Trusted Tech

                        100+ Posts
                        • Nov 2014
                        • 105

                        #12
                        Re: Xerox WorkCentre 7120 paper jam only when printing black

                        Originally posted by Nzer
                        Question - 077-110 Paper jams in IBT area just before registration assy.Replaced Drum/ IBT drive assy., all drums, Registration assy, 2nd BTR assy.
                        Cause - Tension on IBT Drive
                        Solution - Replace Link Guide Assy (032K06530)Thanks Anil.
                        He already changed an IBT assy.

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