xerox 700 fault 010-321

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  • lion_heart
    Trusted Tech

    100+ Posts
    • Jun 2014
    • 174

    #1

    xerox 700 fault 010-321

    good day gents, just replaced my esspwb on my 700, got past a few errors, cleared them up, now whenever i try to print i am getting 010-321. i can hear the machine start to try print, but jams and this comes up. i took fuser out, changed, still same error, i have read somewhere that resetting NVM 744-350 to 0 works on the xerox 250, but don't want to try it on this machine as i am not sure it's the same nvm for the 700. any suggestions? thanks
  • xtrain
    Trusted Tech
    • Dec 2012
    • 233

    #2
    Re: xerox 700 fault 010-321

    DC700 edoc says check fuser nip sensor, (actuator broken) and in UI diagnostics, 010-203 for hi/low change when actuating sensor. Could be one way clutch, gear drive, or fuser not pushed in all the way.

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    • subaro
      Service Manager

      1,000+ Posts
      • Oct 2010
      • 1274

      #3
      Re: xerox 700 fault 010-321

      IF you are going to repair these type of machine, then you need the service manual. If you had this from day1 you would have been up and running long time ago.
      THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

      Comment

      • xtrain
        Trusted Tech
        • Dec 2012
        • 233

        #4
        Re: xerox 700 fault 010-321

        I agree, but most people that come to this forum are not technicians, mainly owners of small shops that try to maintain their own machines. Most Xerox machines have no hard copy service manuals. A PWS laptop with edoc service documentation is cost prohibitive for most owners/operators with only one machine.

        Comment

        • lion_heart
          Trusted Tech

          100+ Posts
          • Jun 2014
          • 174

          #5
          Re: xerox 700 fault 010-321

          Originally posted by xtrain
          I agree, but most people that come to this forum are not technicians, mainly owners of small shops that try to maintain their own machines. Most Xerox machines have no hard copy service manuals. A PWS laptop with edoc service documentation is cost prohibitive for most owners/operators with only one machine.
          thanks i will invest in one shortly, but as this problem came by suprise (like all problems) and xerox do not service machines they didn't sell here in the bahamas, and trying to get a tech to see you on the side is next to impossible im stuck trying to get this machine up myself and with the help of good guys like you all to try get it back up and running. thanks all for the assistance.

          Comment

          • Milo Wilson
            Trusted Tech

            250+ Posts
            • Feb 2009
            • 499

            #6
            Re: xerox 700 fault 010-321

            Fly me out to the Bahamas and I'll fix your machine...lol I'll even upgrade to 700i and get it running perfectly.

            Comment

            • xtrain
              Trusted Tech
              • Dec 2012
              • 233

              #7
              Re: xerox 700 fault 010-321

              Hi Milo, long time. I worked on Xerox machines in Nassua Bahamas ,two trips, two weeks at a time. Hard to get parts shipped on a boat from Florida. Atlantis was fun to work at, but driving on the left side was like when I was in England, hard to get used to. The people are real pleasant to work with. You would really like it.

              Comment

              • lion_heart
                Trusted Tech

                100+ Posts
                • Jun 2014
                • 174

                #8
                Re: xerox 700 fault 010-321

                Originally posted by Milo Wilson
                Fly me out to the Bahamas and I'll fix your machine...lol I'll even upgrade to 700i and get it running perfectly.
                hell if you serious i would, need this repaired asap. need software on the 700, my software version is saying 0.0.0.0 after i did the switch of board and cleared everything.

                Comment

                • Milo Wilson
                  Trusted Tech

                  250+ Posts
                  • Feb 2009
                  • 499

                  #9
                  Re: xerox 700 fault 010-321

                  I am serious. My phone number: 714-292-6912

                  Comment

                  • subaro
                    Service Manager

                    1,000+ Posts
                    • Oct 2010
                    • 1274

                    #10
                    Re: xerox 700 fault 010-321

                    Originally posted by xtrain
                    I agree, but most people that come to this forum are not technicians, mainly owners of small shops that try to maintain their own machines. Most Xerox machines have no hard copy service manuals. A PWS laptop with edoc service documentation is cost prohibitive for most owners/operators with only one machine.
                    I hear you. This is a new post for this same problem, read the previous post on this same problem machine. I guess, what i am saying, is this type of machine has a lot of adjustments that a tech must have in his tools for know-hows, otherwise he will be back and forth a lot or a lot of costly errors can occur.
                    Last edited by subaro; 03-04-2015, 02:01 AM.
                    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

                    Comment

                    • acl
                      Technician
                      • Feb 2010
                      • 32

                      #11
                      Re: xerox 700 fault 010-321

                      Originally posted by subaro
                      read the previous post on this same problem machine.
                      see that, maybe that can help you
                      http://www.copytechnet.com/forums/xe...010-321-a.html

                      have a nice day

                      acl

                      Comment

                      • Nzer
                        Technician
                        • Sep 2014
                        • 34

                        #12
                        Re: xerox 700 fault 010-321

                        Originally posted by lion_heart
                        good day gents, just replaced my esspwb on my 700, got past a few errors, cleared them up, now whenever i try to print i am getting 010-321. i can hear the machine start to try print, but jams and this comes up. i took fuser out, changed, still same error, i have read somewhere that resetting NVM 744-350 to 0 works on the xerox 250, but don't want to try it on this machine as i am not sure it's the same nvm for the 700. any suggestions? thanks
                        May have lost fuser drive,

                        Nip sensor in component control 010-203, sensor in fuser under side cover. Rotating disk type actuator, shaft can be turned through cover by by rotating shaft with flat blade screwdriver, can't remember if ths can be done in place, check on removed fuser first.

                        Fuser drive - 010-001

                        fuser nip sensor goes through main drawer connector to pj 405 on mcu, drive motor to mcu pj 412

                        Please take care around the fuser as mains power is present.

                        Comment

                        • lion_heart
                          Trusted Tech

                          100+ Posts
                          • Jun 2014
                          • 174

                          #13
                          Re: xerox 700 fault 010-321

                          Originally posted by Milo Wilson
                          I am serious. My phone number: 714-292-6912
                          called, sending you a pm now

                          Comment

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