Phaser 8560 RAM error

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  • Thom
    Technician
    • Jul 2014
    • 22
    #1

    [Dead] Phaser 8560 RAM error

    I have an oddball Xerox (I usually don't work on Xerox boxes) error. It comes up with RAM ERROR every time I boot it. I have replaced RAM and the electronics module. I can't get it to reset. Am I missing something here? Shouldn't that reset when you get the new parts in or is there a separate procedure to reset it? Could the new RAM be blown from a bad electronics module? Any help keeping my hair from being pulled out anymore would be greatly appreciated!

    Tom
    Central Iowa
    Tags: None
    • tasosGR
      Technician
      • Jun 2014
      • 23
      #2
      Re: Phaser 8560 RAM error

      Originally posted by Thom
      I have an oddball Xerox (I usually don't work on Xerox boxes) error. It comes up with RAM ERROR every time I boot it. I have replaced RAM and the electronics module. I can't get it to reset. Am I missing something here? Shouldn't that reset when you get the new parts in or is there a separate procedure to reset it? Could the new RAM be blown from a bad electronics module? Any help keeping my hair from being pulled out anymore would be greatly appreciated!

      Tom
      Central Iowa
      You must to watch this video:
      .

      Good luck!!!!!!!!!

        Comment

        • Thom
          Technician
          • Jul 2014
          • 22
          #3
          Re: Phaser 8560 RAM error

          Originally posted by tasosGR
          You must to watch this video:
          .

          Good luck!!!!!!!!!
          Thanks! I replaced the electronics module, but problem persists. I'm assuming the old module blew both the old RAM stick and then the new one as I installed it, at least that's the assumption I working under. I've ordered another RAM stick to try. Thanks!

          Thom

            Comment

            • mercadoven
              Technician
              • May 2014
              • 22
              #4
              Re: Phaser 8560 RAM error

              Originally posted by Thom
              I have an oddball Xerox (I usually don't work on Xerox boxes) error. It comes up with RAM ERROR every time I boot it. I have replaced RAM and the electronics module. I can't get it to reset. Am I missing something here? Shouldn't that reset when you get the new parts in or is there a separate procedure to reset it? Could the new RAM be blown from a bad electronics module? Any help keeping my hair from being pulled out anymore would be greatly appreciated!

              Tom
              Central Iowa

              Hi,

              where did you get the new memory you installed? did you get it through xerox? I had the same issue with a phaser 4150, Problem solved when I tried different memory brands until I found one that worked with the machine. If you have the old memory stick try to use the same brand and memory speed.

              hope this helps,

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