[Dead] docucolor 240 hard reset

[almerico]

Hello everyone, while updating the firmweare my docucolor 240 went wrong and since then no longer loads. The progress bar stops at the first and only DAFTgoes up and down. The DC240 will not start with no alternate boot. How can I restore everything as other alternative?
- there is a hard reset inside the machine?
- I tried to install the ROM and the two NVM in a DocuColor 250. the machine switched on and the system administrator softweare was fine, just a few mistakes.
- can be hdd? and that steps should I do to replace it?

if you have any idea, I would be happy

Thanks in advance. and sorry for my English.

[adriansto]

Re: docucolor 240 hard reset

Try to restore the old firmware version
What pws tool did you used for firmware upgrade ?

[almerico]

Re: docucolor 240 hard reset

EPC PWS Diag Tool v3.6
The progress bar stops at the first, softweare and not loading the system administrator does not connect to the PC.
not even go with the alternative boot.

P.S.:the machine is stopped after 4 steep update firnweare and is no longer divided.

[InterfaceP]

Re: docucolor 240 hard reset

One of your NVM RAM PWB's is likely bad, either on the ESS or the MCU. It erased the old SW and was not able to write the new. Do you have another unit you could test with?

[almerico]

Re: docucolor 240 hard reset

I can try with a 250 docucolor the NVM RAM PCB's ESS or the MCU. How can I do?