Xerox Nuvera 120 Not Seeing Multi Function Finisher

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  • tpant
    Technician

    50+ Posts
    • Apr 2014
    • 67

    #1

    [Misc] Xerox Nuvera 120 Not Seeing Multi Function Finisher

    Just setting up a new to me Nuvera 120. It it not seeing the finisher. Any suggestions are welcome.

    Thanks
    Tom
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2372

    #2
    Re: Xerox Nuvera 120 Not Seeing Multi Function Finisher

    There is a mimic on the DocuSP screen upper right hand corner or a error code is displayed ?

    Comment

    • tpant
      Technician

      50+ Posts
      • Apr 2014
      • 67

      #3
      The "mimic" in top right corner only shows feeder and print engine.

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2372

        #4
        Re: Xerox Nuvera 120 Not Seeing Multi Function Finisher

        The MMF communicate using CAN bus. Check the cables connections and software version.
        The printer cant see the mff at start up.

        Comment

        • tpant
          Technician

          50+ Posts
          • Apr 2014
          • 67

          #5
          The only cables going to finisher is a 4 or 5 pin power looking cable and a db9 cable. Should there be a ethernet cable going to finisher.

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2372

            #6
            Re: Xerox Nuvera 120 Not Seeing Multi Function Finisher

            The serial cable perform the connection. Check again.
            As I said for this machine you need service manual ewspecially it is the production machine type not only copier / printer machine.

            Comment

            • xtrain
              Trusted Tech
              • Dec 2012
              • 233

              #7
              Re: Xerox Nuvera 120 Not Seeing Multi Function Finisher

              The low voltage power supply in the MMF finisher is known as a inherently defective part. and causes this problem.

              Comment

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