We got this little duplicator after one of the glaciers retreated. It is so old there are no techs in our area that will service it anymore, so I am hoping you can help.
The drum will not load properly. There is a 4 inch metal probe thing in the back that is hitting the drum. We have tried wiggling and realigning the drum to no avail. It loaded for years with no problems, but now when trying to load the drum it goes in and stops about a quarter inch before seating completely. It doesn't lock and you can pull the drum out without having to press the release button.
We have tried all four drums, and none of them seat.
Thanks!
Emily
Mail Depot
The drum will not load properly. There is a 4 inch metal probe thing in the back that is hitting the drum. We have tried wiggling and realigning the drum to no avail. It loaded for years with no problems, but now when trying to load the drum it goes in and stops about a quarter inch before seating completely. It doesn't lock and you can pull the drum out without having to press the release button.
We have tried all four drums, and none of them seat.
Thanks!
Emily
Mail Depot
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