rz 390 print drum problem

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  • ps22sp
    Technician

    Site Contributor
    50+ Posts
    • Aug 2014
    • 83

    #1

    rz 390 print drum problem

    print drum area 3 lite on when
    press position left and right arrow ,then turn on machine ,
    any comment or advice are welcome
    thank
  • jermyth
    Riso dude

    250+ Posts
    • Mar 2011
    • 438

    #2
    Re: rz 390 print drum problem

    Not sure what your problem is here. If the #3 light is on, then either the ink tube is not locked in or the drum is not locked in. But if you are going into Test Mode and getting the #3 light on, I have never see that.
    Good luck.

    Comment

    • ps22sp
      Technician

      Site Contributor
      50+ Posts
      • Aug 2014
      • 83

      #3
      Re: rz 390 print drum problem

      Originally posted by jermyth
      Not sure what your problem is here. If the #3 light is on, then either the ink tube is not locked in or the drum is not locked in. But if you are going into Test Mode and getting the #3 light on, I have never see that.
      Good luck.
      not simple ---
      sometime running the machine , it will shown the #3 lite on some times error message d04 560
      ink tube has a pwb tag reader ,could it be the reason ?

      Comment

      • ps22sp
        Technician

        Site Contributor
        50+ Posts
        • Aug 2014
        • 83

        #4
        Re: rz 390 print drum problem

        Originally posted by jermyth
        Not sure what your problem is here. If the #3 light is on, then either the ink tube is not locked in or the drum is not locked in. But if you are going into Test Mode and getting the #3 light on, I have never see that.<br>
        Good luck.
        <br>
        not simple ---<br>sometime running the machine , it will shown the #3 lite on&nbsp; some times error message d04 560&nbsp;<br>ink tube has a pwb&nbsp; tag reader ,could it be the reason ?<br>

        Comment

        • jermyth
          Riso dude

          250+ Posts
          • Mar 2011
          • 438

          #5
          Re: rz 390 print drum problem

          D04-560 = the ink cartridge tag information is not correct or communication with the ink cartridge tag failed.
          First try a new ink tube. Make sure it is the correct type & color that the drum is setup for.
          Second is a bigger problem, the RF reader in the drum is malfunctioning. Good luck opening drum and replacing the reader, not a job for the inexperienced. Got another drum you can try? Possible the connection to the drum, check the connector in the machine and on the drum.

          Good Luck.

          Comment

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