MFC 8910 Runs 1 page ok, run three pages and it jams.

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  • Desert Rat
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2008
    • 1089
    #1

    MFC 8910 Runs 1 page ok, run three pages and it jams.

    I'm not real familiar with the brothers products but I do see my customers with them. And that is why I have
    this one in the shop. It's from a good customer.
    Like I said run 3 pages and it jams. Not crunching the paper, just stopping. I am going to spend some quality
    time with this little guy tonight.
    Any suggestions on what I should be looking for? I'm thinking a clutch or oneway bearing. May be a sticky
    sensor flag or solenoid?

    Thanks

    DR
    Tags: jams, pages, run, suggestions
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: MFC 8910 Runs 1 page ok, run three pages and it jams.

      Originally posted by Desert Rat
      I'm not real familiar with the brothers products but I do see my customers with them. And that is why I have
      this one in the shop. It's from a good customer.
      Like I said run 3 pages and it jams. Not crunching the paper, just stopping. I am going to spend some quality
      time with this little guy tonight.
      Any suggestions on what I should be looking for? I'm thinking a clutch or oneway bearing. May be a sticky
      sensor flag or solenoid?
      Thanks DR
      ok WHERE is it jamming ?

      jam code?

      run a user settings report and tell me the life on the items. it could be the PFKIT1 is needing replaced.

        Comment

        • masterchill
          Trusted Tech

          100+ Posts
          • Jul 2005
          • 100
          #3
          Re: MFC 8910 Runs 1 page ok, run three pages and it jams.

          Could be bad fuser. The fuser film will slip and cause a jam. Also the exit switch can hang up that is by the fuser.

            Comment

            • tonerjockey
              Senior Tech

              500+ Posts
              • Apr 2014
              • 544
              #4
              Re: MFC 8910 Runs 1 page ok, run three pages and it jams.

              sounds like a sticking paper feed roller solenoid foam. try removing the side cover and watch it run for a while. a slipping film is usually indicated by a blurry or fuzzy look to the print.

              if its the foam, just scape it off completely and clean both sides.
              good luck.

                Comment

                • Desert Rat
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • May 2008
                  • 1089
                  #5
                  Re: MFC 8910 Runs 1 page ok, run three pages and it jams.

                  Thank you all for your replies. I will be getting into this machine tonight or tomorrow.
                  I will post the info requested. And yes pulling the covers off and watching it run will
                  be the next step. I have seen those foam pads cause problem on other machines as well.

                  Thanks for the advice

                  DR

                    Comment

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