Reset fuser counter for Brother HL-L6400DW

[Sobknefru]

We've successfully replaced the fuser on our machine, but now don't know how to reset the counter. Any help would be much appreciated.

[Phil B.]

Re: Reset fuser counter for Brother HL-L6400DW

We've successfully replaced the fuser on our machine, but now don't know how to reset the counter. Any help would be much appreciated.

end user?

where did you get the new fuser?

not from A reputable source?

all Brother (genuine) and preferred sellers will include a step by step installation and reset sheet.

did you get one/follow the instructions?

who rebuilt the fuser for you?

[Dickie]

Re: Reset fuser counter for Brother HL-L6400DW

Maintenance mode usually 82, 84 or 88 (Varies on different models in UK) resets life for most things other than drum or toner.

If it is just a laser printer you can normally only do it via the Brother BR maintenance package tool available only to authorised dealers.

You do not get any reset information with fusers as suggested above (Not in the UK anyway, you need to be a dealer to get the tool or have a service manual to find how to enter maintenance mode and which programme to run)

If unable to reset do not worry the printer will still function O.K but with the irritating maintenance showing

Sorry not au fait with U.S model numbers as they sometimes vary from the U.K ones

Hope this helps

[Sobknefru]

Re: Reset fuser counter for Brother HL-L6400DW

end user?

where did you get the new fuser?

not from A reputable source?

all Brother (genuine) and preferred sellers will include a step by step installation and reset sheet.

did you get one/follow the instructions?

who rebuilt the fuser for you?

Brother HL-L6400DW Fuser Unit - 110 / 120 Volt - Up to 200K pages, Genuine (K2086)
Yes, end user. We got it from the above supplier. It says there that it is a genuine part. Maybe they aren't, I honestly don't know. My boss installed it and no one along the way told him he shouldn't. It didn't come with any instructions. I know that it will work without resetting the counter. Just thought someone here might be able to help.

[Phil B.]

Re: Reset fuser counter for Brother HL-L6400DW

Brother HL-L6400DW Fuser Unit - 110 / 120 Volt - Up to 200K pages, Genuine (K2086)
Yes, end user. We got it from the above supplier. It says there that it is a genuine part. Maybe they aren't, I honestly don't know. My boss installed it and no one along the way told him he shouldn't. It didn't come with any instructions. I know that it will work without resetting the counter. Just thought someone here might be able to help.

I've bought from them.. always had a sheet with reset instruction

try SM 88

[Sobknefru]

Re: Reset fuser counter for Brother HL-L6400DW

I've bought from them.. always had a sheet with reset instruction

try SM 88

Sorry, guess I should have been more specific. I don't know how to get it into maintenance mode in the first place. All the instructions that I can find do not work with our printer, unless I'm doing something wrong, which honestly is entirely possible. I really appreciate your help.

[Phil B.]

Re: Reset fuser counter for Brother HL-L6400DW

Sorry, guess I should have been more specific. I don't know how to get it into maintenance mode in the first place. All the instructions that I can find do not work with our printer, unless I'm doing something wrong, which honestly is entirely possible. I really appreciate your help.

so yo really don't have the service manual for your product?


10 sec google search found this...

YouTube

you didn't search very hard

[Sobknefru]

Re: Reset fuser counter for Brother HL-L6400DW

so yo really don't have the service manual for your product?


10 sec google search found this...

YouTube

you didn't search very hard

I looked. I found this, and many other directions. Our printer control panel does not look like this. I'm not an idiot. Posting on this board was after extensive searching and not finding the same control panel as we have, hence my problem.

[boutn]

Re: Reset fuser counter for Brother HL-L6400DW

1.JPG2.JPG
Was looking for this also.

This is what the manual says.

[tsbservice]

Re: Reset fuser counter for Brother HL-L6400DW

I have found that old FW version may sometimes prevent execution of code 88. It's also supposed fuser change to be tech not enduser operation.

[richs]

Re: Reset fuser counter for Brother HL-L6400DW

Straight from the manual

Touch panel models
(1) Press the [8] key twice in the initial
state of maintenance mode. "RB" is
displayed on the LCD.
(2) If you press the [˄] or [˅] key, item
changes as below in Table 1.
(3) Press the [SET] key while "RB" is
displayed on the LCD.
"PartsReplacement" is displayed on
the LCD.
(4) Press the [SET] key while
"PartsReplacement" is displayed on
the LCD.
(5) Press the [˄] or [˅] key to display the
part with the counter to be reset on
the LCD, and press the [SET] key.
(6) "*******OK?" is displayed on the LCD.
Press the [SET] key to reset the
counter for the selected part and
return the display to step (2). (*******
represents the name of the selected
part)
(7) Press the [X] key, and the machine
returns to the initial state of
maintenance mode.

or

(1) Press the [8] key twice in the initial
state of maintenance mode. "Reset-
Laser Unit" is displayed on the LCD.
(2) Press the [˄] or [˅] key to display the
part with the counter to be reset on
the LCD, and press the [Mono] key.
(3) "*******OK?" is displayed on the LCD.
Press the [Mono] key to reset the
counter for the selected part and
return the display to the procedure (2).
(******* represents the name of the
selected part)
(4) Press the [X] key, and the machine
returns to the initial state of
maintenance mode.

Depending on firmware