MFC-L9570cdw Service Manual

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  • Stomp'Em
    Junior Member
    • Jun 2019
    • 7
    #1

    MFC-L9570cdw Service Manual

    My company bought another shop, and they sold Brother and sometimes sold Maintenance contracts on them. We don't normally deal with them, but I recently had a call for MFC-L9570 and wasn't able to locate a service manual. Does anyone know of a website where I can locate any Brother service manual because I know that we have more than just the 1 model out there.

    I looked at the support.brother.com site, but for MFC-L9570 I was only able to find User related manuals and guides.
    Tags: brother, manual, mfc-l9570, service
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: MFC-L9570cdw Service Manual

      Originally posted by Stomp'Em
      My company bought another shop, and they sold Brother and sometimes sold Maintenance contracts on them. We don't normally deal with them, but I recently had a call for MFC-L9570 and wasn't able to locate a service manual. Does anyone know of a website where I can locate any Brother service manual because I know that we have more than just the 1 model out there.

      I looked at the support.brother.com site, but for MFC-L9570 I was only able to find User related manuals and guides.
      until you are a trained Brother tech you cannot access the manuals ...


      to put in a request here post in the following forum https://www.copytechnet.com/forums/s...nual-requests/


      Service Manual Requests - All requests for service manuals must be made in the Service Manual Request Forum. Please read the special rules sticky in that forum for posting guidelines. service manual requests made elsewhere on the site WILL BE DELETED.

        Comment

        • dalewb74
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2018
          • 1064
          #3
          Re: MFC-L9570cdw Service Manual

          Originally posted by Stomp'Em
          My company bought another shop, and they sold Brother and sometimes sold Maintenance contracts on them. We don't normally deal with them, but I recently had a call for MFC-L9570 and wasn't able to locate a service manual. Does anyone know of a website where I can locate any Brother service manual because I know that we have more than just the 1 model out there.

          I looked at the support.brother.com site, but for MFC-L9570 I was only able to find User related manuals and guides.

          if you bought the other shop would you no be an authorized dealer then? giving you access to what you need. but i agree with phil, as i am brother authorized tech. that's the only way to get your hands on the manuals.

            Comment

            • Stomp'Em
              Junior Member
              • Jun 2019
              • 7
              #4
              Re: MFC-L9570cdw Service Manual

              I'm not sure on the specifics of that. The company I work for doesn't sell Brother. We are only servicing them because that other company had sold them with maintenance agreements. No one in the company is Brother certified, and if I'm understanding it correctly from the people we picked up from that other company none of them were ever given Brother tech numbers either. They essentially just sold whatever they could to make a buck sometimes without forethought on the servicing portion of business.

              So now we are just trying to make do until those contracts come to their end dates, and hopefully sell them printers we do have certification in.

              Also, I do apologize about putting this into the wrong forum, but I didn't meet the minimum 5 thread post to be given access to post there. When I get the permission, I'll make sure to do so in the future.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635
                  #5
                  Re: MFC-L9570cdw Service Manual

                  As service person you should already know service manuals for ANY brand aren't available and MUST stay that way for public/end users. There's some way for Contributors to this site to gain what they need though.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808
                      #6
                      Re: MFC-L9570cdw Service Manual

                      Originally posted by tsbservice
                      As service person you should already know service manuals for ANY brand aren't available and MUST stay that way for public/end users. There's some way for Contributors to this site to gain what they need though.
                      That Contributor badge goes a long way with senior techs and the guys that have service/parts manuals and firmware files.

                      Sent from my SM-G960U using Tapatalk

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22808
                          #7
                          Re: MFC-L9570cdw Service Manual

                          Originally posted by tsbservice
                          As service person you should already know service manuals for ANY brand aren't available and MUST stay that way for public/end users. There's some way for Contributors to this site to gain what they need though.
                          And the requirements for contributions isn't very much $5-$10 dollars is all it takes.
                          Contributors get their answers a lot faster also.

                          Sent from my SM-G960U using Tapatalk

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22808
                              #8
                              Re: MFC-L9570cdw Service Manual

                              Originally posted by Phil B.
                              And the requirements for contributions isn't very much $5-$10 dollars is all it takes.
                              Contributors get their answers a lot faster also.

                              Sent from my SM-G960U using Tapatalk
                              If you go with people SELLING firmware here can cost you $28+ for the files.

                              Sent from my SM-G960U using Tapatalk

                                Comment

                                • slimslob
                                  Retired

                                  Site Contributor
                                  25,000+ Posts
                                  • May 2013
                                  • 35062
                                  #9
                                  Re: MFC-L9570cdw Service Manual

                                  Originally posted by Stomp'Em
                                  My company bought another shop, and they sold Brother and sometimes sold Maintenance contracts on them. We don't normally deal with them, but I recently had a call for MFC-L9570 and wasn't able to locate a service manual. Does anyone know of a website where I can locate any Brother service manual because I know that we have more than just the 1 model out there.

                                  I looked at the support.brother.com site, but for MFC-L9570 I was only able to find User related manuals and guides.
                                  And what did you do, fire all the trained techs from the "other shop"?

                                    Comment

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