Toner Empty L 6300DW

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • i-have-fax-problems
    Technician

    50+ Posts
    • Mar 2020
    • 98

    #1

    Toner Empty L 6300DW

    We replaced a toner (because of toner emtpy message) (new one was a full one original) but perhaps it was used before so the white gear mechanism couldn't reset the toner message. So I resettet the toner via the panel (cover open - arrow down and curved arrow pressed simultaniously). Now Toner empty message again but toner is still quite full.
    Are there any known issues when toner empty is being displayed again and again.
    I resettet the toner this time (Its a original one) with turning the white gear on the side of the toner).
    Thank you.
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7909

    #2
    Try to reset with another toner capacity.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • tonerjockey
      Senior Tech

      500+ Posts
      • Apr 2014
      • 553

      #3
      if your model has the toner sensor window also, try a little black tape over it and see what happens after another manual reset.

      how about a firmware update?

      Comment

      Working...