MFC-L5700DN - cant access via web - dont recognize the password

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  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1677
    #1

    MFC-L5700DN - cant access via web - dont recognize the password

    hi, we picked up this machine a few months ago on loan to a customer, now I took it to take a look, and I can't access it via the web, because it says the password is wrong, I used the password printed on the back label, which I see is the same one contained in the network configuration printout
    can someone please tell me how to reset the password on the label? thanks
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)
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    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7909
      #2
      Do network reset. That should bring back password printed on back cover sticker.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.
        👍 1

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        • luca72
          Field Supervisor

          1,000+ Posts
          • Oct 2017
          • 1677
          #3
          Originally posted by tsbservice
          Do network reset. That should bring back password printed on back cover sticker.
          [SOLVED] thank!...it worked! yesterday I tried, but I didn't do the right reset, I usually do ricoh, for us brother they are relatively new
          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7909
              #4
              Originally posted by luca72

              [SOLVED] thank!...it worked! yesterday I tried, but I didn't do the right reset, I usually do ricoh, for us brother they are relatively new
              Anytime you can call me
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.
                👍 1

                Comment

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