Brother ADS4700W repair

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  • big mike
    Trusted Tech

    100+ Posts
    • Sep 2012
    • 140

    #1

    Brother ADS4700W repair

    Where can I get a pdf for the ADS4700? My customer has one that quit picking up the docs. So far, all I can find is a user manual. I will need to take it apart. Having a manual would help. Thanks in advance for any suggestions.
  • driving lots of miles
    Trusted Tech

    250+ Posts
    • Jun 2016
    • 393

    #2
    It sounds like you just need to replace the pick rollers. I don't have a manual for this machine but the roller parts are available online. Precision Roller has the kit.

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    • big mike
      Trusted Tech

      100+ Posts
      • Sep 2012
      • 140

      #3
      Thanks for the reply. The rollers are worn and I see Precision Roller has the parts.

      The paper doesn't get past the 'gate'. Is it supposed to feed a sheet and raise the gate at the same time? This is my first experience with this scanner, not sure how it will geed and separate the stack of docs. I know how other doc feeders work on Xerox copiers.

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