TN-252PBK/C/M/Y Printcount to low

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  • CroceL
    Sharp / Brother Tech

    50+ Posts
    • Jun 2020
    • 59

    #1

    TN-252PBK/C/M/Y Printcount to low

    Hello everyone !
    One of our customers came in yesterday and told us he is constantly changing toner cartridges, after checking his print count and status page he is actually right (which is a first ).
    The Toner should print 4k pages with coverage of 5%. For example his last yellow toner printed 1797 pages with an average coverage of 4.07%.

    If you're not familiar with the TN-252 (its a project toner, I'm not sure if this brother system is available worldwide) its pretty much the same as the TN-249 just for a way better price.

    What I've noticed so far, the TN-252 prints oddly close to the TN-248CMY (2300 pages) and at the status page the Tonertype says "Super-Jumbo-Toner" and as far as I know from previous models it should say "Ultra-Jumbo-Toner" if its the biggest available.
    Thats why I currently think there is a wrong chip on this ones or the marketing is false from Brother's site.

    If someone here has any TN-249 build in, i would greatly appreciate it if you could tell me if the status page says "Ultra" or "Super".

    Thanks in advance everyone
  • dalewb74
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2018
    • 1110

    #2
    i bet it's not a genuine brother toner. is the brother logo pressed into the plastic? i bet it's a compatible and that's why you are not getting the life it should.

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    • CroceL
      Sharp / Brother Tech

      50+ Posts
      • Jun 2020
      • 59

      #3
      No it is genuine, all their toners are bought from us and we get these project toners directly from Brother

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