Brother MFC-J6920DW - white stripes

[spree]

Hello, please do you have an idea, what to check?

See photo.

I clean two strips (encoder strips) where print head runs and it did not solved. Paper come out A4R (Letter R).

01.jpg

[Gift]

Re: Brother MFC-J6920DW - white stripes

Hello, please do you have an idea, what to check?

See photo.

I clean two strips (encoder strips) where print head runs and it did not solved. Paper come out A4R (Letter R).

[ATTACH=CONFIG]51599[/ATTACH]

How do the printhead / nozzle test pattern look like? I think you can start the print head test + cleaning preocedure if you tab the remaining-ink button from home screen.

[spree]

Re: Brother MFC-J6920DW - white stripes

How do the printhead / nozzle test pattern look like? I think you can start the print head test + cleaning preocedure if you tab the remaining-ink button from home screen.

Here I scaned nozzle test pattern and one raw (black) at the text is missing. But the cubes look like O.K.02.jpg

[Gift]

Re: Brother MFC-J6920DW - white stripes

OK that's odd - nozzles seems fine but it still fails to print a line at some point. You can try and perform a calibration/alignment from the same menue but I'm afraid this might not help (still worth a try). As a last act of desperation you can try and do a factory reset from service menue.

[spree]

Re: Brother MFC-J6920DW - white stripes

OK that's odd - nozzles seems fine but it still fails to print a line at some point. You can try and perform a calibration/alignment from the same menue but I'm afraid this might not help (still worth a try). As a last act of desperation you can try and do a factory reset from service menue.

I made it, PF ENCODER DISK was dirty.
All is working fine.
Thank you for you help.

[Gift]

Re: Brother MFC-J6920DW - white stripes

I made it, PF ENCODER DISK was dirty.
All is working fine.
Thank you for you help.

Thank you for posting the solution.