Hey guys,
Newb tech here. Got a customer with a Brother MFC 9970 CDW. When they load the paper through the doc feeder for duplex printing, page 1 prints perfectly. But when you turn the page to the reverse side, it looks as if the image was "pulled up" from the top, leaving only the bottom half and blank space below (see pic attached).
I'm thinking some gear or roller's going bad. I'd appreciate any suggestions. I've already searched the forum but didn't find anything. Apologies if this is silly, but I'm new on the job (working for my dad and his teaching method is trial by fire).
Thanks guys [emoji106]
Enviado de meu SM-A107M usando o Tapatalk
Newb tech here. Got a customer with a Brother MFC 9970 CDW. When they load the paper through the doc feeder for duplex printing, page 1 prints perfectly. But when you turn the page to the reverse side, it looks as if the image was "pulled up" from the top, leaving only the bottom half and blank space below (see pic attached).
I'm thinking some gear or roller's going bad. I'd appreciate any suggestions. I've already searched the forum but didn't find anything. Apologies if this is silly, but I'm new on the job (working for my dad and his teaching method is trial by fire).
Thanks guys [emoji106]

Enviado de meu SM-A107M usando o Tapatalk
Comment